Admission Counsellor

ConverseHR Business Solutions Private Limited; Hyderabad; Presencial; INR 200 000 - 260 000; Tempo integral

Resumo da oferta

ConverseHR Business Solutions Private Limited is seeking an Admissions Counsellor in Hyderabad to guide parents through school programmes and admission processes. You will handle inquiries, conduct campus tours and explain timelines and documentation with a warm, professional approach.

You will maintain CRM records, follow up on leads, and coordinate with academic and admin teams to ensure smooth enrolment and onboarding, while achieving monthly targets.

Qualificações

• Prior experience in school admissions, education counselling or front-office roles in schools or educational institutions.
• Strong communication and interpersonal skills, with a parent-friendly manner.

Responsabilidades

• Handle walk-in, phone, email and online enquiries and counsel parents on admissions.
• Conduct campus tours and parent interactions, presenting school strengths confidently.
• Explain eligibility criteria, timelines and required documents for admissions.
• Follow up with leads and maintain records in CRM or enquiry register.
• Coordinate with academic, accounts and admin teams for forms, fee collection and onboarding.
• Prepare reports on enquiries, walk-ins and admissions.

Conhecimentos

English communication

Telugu communication

Interpersonal skills

CRM tools

Lead management

Ferramentas

CRM systems

Lead management systems

Descrição da oferta de emprego

Role & responsibilities

• Handle walk-in, phone, email and online enquiries, and counsel parents on the school's academic programmes, curriculum, facilities, fee structure and admission process.
• Conduct campus tours and one-on-one parent interactions, presenting the school's strengths and values confidently.
• Explain eligibility criteria, age requirements, documentation and admission timelines for each grade.
• Follow up regularly with leads and maintain accurate records in the CRM or enquiry register.
• Achieve monthly enquiry-to-admission conversion and enrolment targets.
• Coordinate with the academic, accounts and administrative teams for admission forms, fee collection, documentation and onboarding.
• Support parents through the decision-making process by addressing concerns and queries professionally.
• Represent the school at open houses, admission drives, community events, preschool tie-ups and residential outreach programmes in and around Nizampet, Kukatpally, Miyapur, Bachupally and nearby areas.
• Support marketing activities such as campaigns, social media leads and referral programmes.
• Prepare daily and weekly reports on enquiries, walk-ins, follow-ups and admissions.
• Maintain confidentiality of student and parent information and comply with the school's admission policies.

Preferred candidate profile

• Prior experience in school admissions, education counselling or front-office or parent-facing roles in schools, preschools or educational institutions in Hyderabad.
• Excellent communication skills in English and Telugu; Hindi is an added advantage.
• Strong convincing, listening and interpersonal skills, with a warm, professional and parent-friendly manner.
• Ability to work in a target-driven environment.
• Hands-on experience with CRM tools and lead management systems preferred.
• Well-groomed, presentable, and comfortable handling parent interactions in person
• Communication (English, Hindi & Telugu)