Admission Counsellor

Arbre Creations Pvt Ltd; Sector 10; On-site; INR 400,000 - 550,000; Full time

Job summary

Console Flare in Noida is seeking a Sales Counselor to guide prospective learners through programs and the enrollment process, with day-to-day focus on engaging inbound leads, making outbound calls, and conducting counseling sessions.

You will clearly explain course offerings, outcomes, and placement support; maintain CRM records; follow up on leads; and collaborate with marketing and operations to improve conversion while upholding ethical sales practices.

Qualifications

• Strong Customer Service and Customer Satisfaction skills.
• Excellent Communication skills, including clear verbal and written communication and active listening.
• Proven Sales skills, including lead handling, consultative selling, and closing enrollments ethically.
• Solid Organization Skills, such as managing multiple leads, maintaining accurate documentation, and following structured workflows.
• Relevant experience in counseling, inside sales, or edtech sales is preferred.
• Comfort with using CRM tools, spreadsheets, and basic online communication platforms is beneficial.
• Ability to work on-site in Noida, meet performance targets, and collaborate effectively with cross-functional teams.
• Minimum of a bachelor’s degree in any discipline; a background in business, marketing, or education is an advantage.

Responsibilities

• Engage with inbound leads and make outbound calls to prospective learners.
• Conduct counseling sessions and clearly explain course offerings, career outcomes, and placement support.
• Maintain accurate CRM records and follow up on leads to improve conversion rates.
• Collaborate with marketing and operations teams to optimize learner experience and enrollment flow.
• Uphold ethical sales practices and help learners make informed career decisions.

Skills

Customer service

Communication

Sales

Organization

Education

Bachelor's degree

Tools

CRM tools

Spreadsheets

Job description

Company Description

Console Flare is a premier online learning platform that helps both IT and non-IT professionals transition into data science and analytics careers. The organization emphasizes practical learning through hands-on, industry-relevant projects and provides ongoing career support, including resume building, interview preparation, and access to a strong alumni network. As a Microsoft Learning Partner, Console Flare offers globally recognized certification programs that focus on data analytics, machine learning, cloud computing, and related fields. Learners benefit from live interactive classes in Hindi, 1:1 doubt-clearing sessions, and lifetime access to recorded content. With over 5,000 learners supported, Console Flare is committed to helping individuals from diverse backgrounds bridge skill gaps and succeed in the data-driven job market.

Role Description

The Sales Counselor is a full-time, on-site role based in Noida, responsible for guiding prospective learners through Console Flares programs and enrollment process. Day-to-day tasks include engaging with inbound leads, making outbound calls, conducting counseling sessions, and clearly explaining course offerings, career outcomes, and placement support. The role involves understanding each learner’s background and goals, recommending suitable programs, and ensuring a smooth admission experience. The Sales Counselor will maintain accurate records in CRM tools, follow up on leads, and collaborate with marketing and operations teams to improve conversion and learner satisfaction. This position requires a strong focus on ethical sales practices, clear communication, and a commitment to helping learners make informed decisions about their careers.

Qualifications

Candidates should possess strong Customer Service and Customer Satisfaction skills, with the ability to build trust and maintain long-term learner relationships.

Candidates should possess excellent Communication skills, including clear verbal and written communication and active listening abilities.

Candidates should possess proven Sales skills, including lead handling, consultative selling, and closing enrollments ethically.

Candidates should possess solid Organization Skills, such as managing multiple leads, maintaining accurate documentation, and following structured workflows.

Relevant experience in counseling, inside sales, or education/edtech sales is preferred.

Comfort with using CRM tools, spreadsheets, and basic online communication platforms is beneficial.

Ability to work on-site in Noida, meet performance targets, and collaborate effectively with cross-functional teams.

Minimum of a bachelor’s degree in any discipline; a background in business, marketing, or education is an advantage.