Admission Counsellor

Sunstone Education; Pune District; On-site; INR 250,000 - 450,000; Full time

Job summary

Sunstone Education in Pune invites a proactive admissions counselor to guide prospective students and parents through courses, eligibility, scholarships, and career paths.

You will handle inbound/outbound calls, emails, and walk-in inquiries, maintain CRM records, and coordinate onboarding with academic teams to ensure a smooth admissions process. This role emphasizes strong communication, follow-ups, and accurate documentation to convert inquiries into enrollments.

Responsibilities

• Counsel prospective students and parents regarding courses, programs, eligibility criteria, and career opportunities.
• Handle inbound and outbound calls, emails, and walk-in inquiries.
• Follow up with prospective students to convert inquiries into admissions.
• Explain admission procedures, fee structures, scholarships, and documentation requirements.
• Maintain accurate records of leads, applications, and admissions in the CRM.
• Coordinate with academic and administrative teams to ensure smooth onboarding of students.

Job description

Key Responsibilities

• Counsel prospective students and parents regarding courses, programs, eligibility criteria, and career opportunities.
• Handle inbound and outbound calls, emails, and walk-in inquiries.
• Follow up with prospective students to convert inquiries into admissions.
• Explain admission procedures, fee structures, scholarships, and documentation requirements.
• Maintain accurate records of leads, applications, and admissions in the CRM.
• Coordinate with academic and administrative teams to ensure smooth onboarding of students.