Administrator

Positivity Entertainment Progress Training (PEPT); Pune District; On-site; INR 210,000 - 330,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities within a rapidly–

Supportive and energetic work

Opportunity to work with a passionate?

Job summary

Positivity Entertainment Progress Training (PEPT) seeks a organized Studio Administrator to support day-to-day operations at our Pune-area fitness studio. The role focuses on running the front desk, coordinating inquiries, and managing memberships with a member-centric approach.

You will handle calls, emails, and scheduling while maintaining accurate records and ensuring a smooth member journey. This in-person position offers growth in a fast-paced fitness environment.

Qualifications

• Minimum 1 year of experience in administration or customer service.
• Proficient in English and Hindi; Marathi is a plus.
• Experience with CRM software and WhatsApp Business.

Responsibilities

• Manage front desk operations and greet members professionally.
• Handle phone calls, WhatsApp inquiries, emails, and appointment scheduling.
• Maintain member records, attendance, and payment records.
• Coordinate trial sessions, memberships, renewals, and follow-ups.

Skills

Front desk operations

Customer service

Administration

CRM software

WhatsApp Business

English & Hindi

Tools

CRM software

WhatsApp Business

Job description

About PEPT

PEPT is a fast-growing fitness studio dedicated to helping people achieve their health and fitness goals through expert coaching and an exceptional member experience. We are looking for an organized, proactive, and customer-focused Studio Administrator to support our day-to-day operations.

Key Responsibilities

• Manage front desk operations and greet members professionally.
• Handle phone calls, WhatsApp inquiries, emails, and appointment scheduling.
• Maintain member records, attendance, and payment records.
• Coordinate trial sessions, memberships, renewals, and follow-ups.

Requirements

• min 1 years of experience in administration, customer service, front desk, or operations.
• Strong communication skills in English and Hindi (Marathi is an advantage).
• Comfortable using CRM software, WhatsApp Business, and basic

Preferred Skills

• Ability to manage multiple tasks in a fast-paced environment.
• Strong problem-solving and interpersonal skills.

What We Offer

• Competitive salary.
• Growth opportunities within a rapidly expanding fitness company.
• Supportive and energetic work environment.
• Opportunity to work with a passionate fitness team.

Work Location: In person

Perks and benefits

Sports for women