Customer Services Specialist

GETSETFIT; Mumbai; On-site; INR 406,000 - 487,000; Full time

Benefits offered by this job

Performance bonus

Job summary

GETSETFIT is hiring for an onsite role in Malad, Mumbai. The position is full-time with an offered salary of up to ₹40K plus a performance bonus and an immediate joiner requirement.

Ideal candidates will have strong customer support and service skills, excellent English, and the ability to influence customers in a dynamic work environment.

Qualifications

• Customer support and customer service skills to assist clients effectively.
• Ability to speak candidly and influence customers.
• Ready to work in a dynamic work environment.
• Strong inter-personal and problem-solving abilities.
• Self-motivated in terms of your own fitness journey.
• Proficiency in spoken and written English; additional regional languages are a plus.
• Customer Satisfaction and Customer Experience skills to ensure a high-quality service.
• We have a bring your own device policy.

Skills

Customer support

Customer service

Influence customers

Adaptability

Interpersonal skills

Problem solving

Self-motivation

English proficiency

Customer satisfaction

Customer experience

Education

Masters degree

Job description

Company Description

GETSETFIT is a virtual fitness studio offering a comprehensive solution for fitness and nutrition needs. The GETSETFIT App focuses on providing accurate information, and promoting wellness. GETSETFIT aims to simplify the journey to a healthier lifestyle for its users. With an innovative approach, the company delivers a personalized and engaging experience to its community.

Role Description

Onsite · Malad, Mumbai · Full-time

Up to ₹40K + performance bonus

Immediate Joiner

Qualifications

• Customer Support and Customer Service skills to assist clients effectively


• Ability to speak candidly and influence customers


• Ready to work in a dynamic work environment


• Strong inter-personal and problem-solving abilities


• Self-motivated in terms of your own fitness journey


• Proficiency in spoken and written English; additional regional languages are a plus


• Customer Satisfaction and Customer Experience skills to ensure a high-quality service


• Masters degree in Business, Communication, or a related field preferred


• We have a bring your own device policy