Accounts Receivable Executive

Genpact; Dadri, New Delhi, Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Genpact is seeking an Accounts Receivable professional to manage collections, cash allocations, and cash application processes for multiple entities, including collaboration across teams and clients.

The role involves ensuring accurate DRR, resolving disputes, and maintaining aged receivables while updating SOPs and providing timely information to stakeholders.

Responsibilities

• Making collection calls to customers and sending invoices as requested.
• Understanding cash allocation per customer remittances with validation and reporting to business.
• Cash application: allocating payments per remittances.
• Collaborating across AR entities and tracking aged receivables.
• Act as SME for AR processes; real estate client experience preferred.
• Create and update SOPs and other updates received from time to time.
• Deal with clients for any query or information.
• Identify and resolve unidentified cash; end-to-end cash applications.
• Process cash applications to invoices at assigned sites ensuring DRR is completed timely.
• Follow up on disputes and questions; coordinate between departments for resolution.
• Reconcile orders to match customer books; validate credits/debits and notify customers for collection or refund.

Job description

Role & responsibilities

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business.
• Cash Application Allocating payments in accordance with customer remittances.
• Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets.
• Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain. Experience of working with a real estate client will be a preference.
• Create and update the Standard Operations Procedure and other updates received from time to time.
• Should be able to deal with clients for any query or information.
• Identify and resolve unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.