Accounts Receivable Caller (AR Caller)

Access Healthcare; Chennai; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Fixed week schedule

Two-way cab facility

Attractive package

Job summary

A healthcare management company in Chennai is seeking candidates for medical billing roles. Responsibilities include handling insurance follow-ups, resolving billing issues, and maintaining cash flow. The ideal candidate should have 1-6 years of experience in revenue cycle management, possess strong communication skills, and attention to detail. The position offers a fixed schedule with weekends off and includes a two-way cab facility.

Qualifications

• 1-6 years of experience in AR calling or revenue cycle management.
• Strong knowledge of medical billing processes, including authorization procedures.
• Proficiency in handling multiple tasks simultaneously.

Responsibilities

• Handle insurance follow-ups to ensure timely payment of medical claims.
• Contact insurance companies to resolve billing issues.
• Maintain healthy cash flow and reduce outstanding accounts receivable.
• Communicate effectively with patients and internal teams.

Skills

AR calling or revenue cycle management

Denial management

Excellent communication skills

Attention to detail

Tools

CRM software

Job description

Roles and Responsibilities

• Handle insurance follow-ups to ensure accurate and timely payment of medical claims.
• Contact insurance companies to check claim status, resolve denials, correct billing issues, and appeal underpaid or rejected claims.
• Maintain healthy cash flow and reduce outstanding accounts receivable.
• Resolve outstanding balances, denials, and patient inquiries.
• Authorize or deny claims based on eligibility verification and insurance coverage.
• Identify and address billing discrepancies, errors, or issues promptly.
• Maintain accurate records of all interactions with customers using CRM software.
• Communicate effectively with patients, providers, and internal teams to resolve complex billing matters.

Desired Candidate Profile

• 1‑6 years of experience in AR calling or revenue cycle management.
• Experience in denial management (CMS 1500 / UB04).
• Willing to work US shift.
• Immediate joiners recommended.
• Strong knowledge of medical billing processes, including authorization procedures.
• Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
• Excellent communication skills for effective interaction with diverse stakeholders.

Perks & Benefits

• Fixed week (Saturday & Sunday) schedule.
• Two‑way cab facility.
• Hiring with an attractive package.