AR Caller / Sr. AR Caller | US Healthcare

Revenue Synergy Pvt Ltd; Dadri; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

5-day working week

Job summary

Revenue Synergy Pvt Ltd in India is hiring experienced AR Callers / Senior AR Callers to handle US healthcare accounts, follow-up on unpaid claims, and manage denials. You will review EOBs/ERAs, work with payer portals, and drive claims toward resolution while ensuring HIPAA compliance.

Seeking 1–3 years of US healthcare AR experience, strong English communication, and the ability to join immediately or on short notice. This role offers a 5-day work week and exposure to end-to-end RCM processes.

Qualifications

• 1–3 years of US Healthcare AR/Medical Billing experience.
• Hands-on AR follow-up and denial management required.
• Strong understanding of US revenue cycle and insurance claims.
• Experience with payer portals and billing/PM systems.
• Excellent English communication and problem-solving skills.

Responsibilities

• Follow up with US insurers on outstanding claims.
• Review AR aging and prioritize accounts.
• Investigate denied, rejected, underpaid, and pending claims.
• Document notes after every follow-up.
• Coordinate with billing, coding, and payment teams.

Skills

US Healthcare AR

Medical Billing

English communication

Analytical thinking

Tools

Payer portals

EHR/PM systems

Job description

We are hiring for experienced AR Callers / Senior AR Callers with strong knowledge of insurance follow-up, denial management and medical billing.

The role will involve working directly on US healthcare accounts across multiple specialties, identifying reasons for non-payment and taking appropriate action to drive claims toward resolution and payment.

Key Responsibilities

• Follow up with US insurance companies on outstanding and unpaid claims.
• Review AR aging and prioritize accounts based on aging, balance and claim status.
• Investigate denied, rejected, underpaid and pending claims.
• Identify the root cause of non-payment and take appropriate corrective action.
• Work on claim reconsiderations, corrected claims, appeals and payer follow-ups.
• Verify claim status through payer calls and online insurance portals.
• Review EOBs/ERAs and understand denial and adjustment codes.
• Document clear and complete account notes after every follow-up.
• Coordinate with billing, coding, authorization and payment-posting teams when additional action is required.
• Meet productivity and quality expectations while maintaining HIPAA compliance.

Candidate Requirements

• 1-3 years of experience in US Healthcare AR / Medical Billing.
• Hands-on experience with AR Follow-up and Denial Management is mandatory.
• Good understanding of the US healthcare revenue cycle.
• Knowledge of Medicare, Medicaid and commercial insurance claims preferred.
• Ability to understand claim forms, EOBs, denial codes and payer responses.
• Experience working with payer portals and healthcare billing/PM systems.
• Good verbal and written English communication skills.
• Strong analytical and problem-solving skills.
• Candidates who can join immediately or within a short notice period will be preferred.

What We Offer

• Opportunity to work across multiple US healthcare specialties and RCM functions.
• Exposure to complete revenue cycle workflows rather than a limited calling process.
• Performance-based growth opportunities.
• 5-day working week.

Preferred Skills

AR Calling | Accounts Receivable | US Healthcare | Medical Billing | Revenue Cycle Management | RCM | Denial Management | Denial Handling | Insurance Follow-up | Claims Management | AR Follow-up | Physician Billing | Healthcare BPO | EOB | ERA

Immediate / Early Joiners Preferred