Accounts Receivable Caller

Imagnum Healthcare Medical Billing Company; Chennai District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Career growth

Professional environment

US Healthcare focus

Job summary

Imagnum Healthcare Medical Billing Company is hiring for an Accounts Receivable Caller in Chennai with US shift duties. The role focuses on follow-ups with payers, tracking claim status, and resolving overdue or denied claims to improve cash flow.

1-3 years of US healthcare AR calling experience is required, along with strong communication and analytical skills. The candidate will join a dedicated RCM team in a full-time capacity, working to meet productivity and quality targets while adhering

Qualifications

• 1-3 years of experience in US Healthcare AR Calling
• Good knowledge of US healthcare insurance processes and the claim lifecycle
• Hands-on experience in handling denials, claim status, AR aging, and insurance follow-ups
• Good verbal and written communication skills
• Strong analytical, problem-solving, and follow-up skills
• Ability to work independently and meet defined productivity and quality targets
• Willingness to work in US shifts / night shifts

Responsibilities

• Conduct insurance follow-ups on outstanding claims through calls and online payer portals
• Check claim status and identify reasons for pending, denied, or rejected claims
• Follow up with insurance companies to resolve payment-related issues and outstanding claims
• Analyze AR aging reports and prioritize accounts for timely follow-up
• Identify denial reasons and take appropriate action for claim resolution
• Handle payer follow-ups related to underpayments, non-payments, and claim discrepancies
• Maintain accurate and updated documentation of all follow-up activities and claim status
• Ensure timely follow-up on assigned accounts in accordance with productivity and quality targets
• Escalate unresolved claims and complex issues to the appropriate team
• Follow company policies, client-specific requirements, and process guidelines

Skills

US healthcare AR calling

AR aging

claim status follow-ups

denials handling

communication skills

Job description

Job Description

Designation : Accounts Receivable Caller

Location: Chennai / Trichy

Experience: 1 - 3 Years

Employment Type: Full-Time

Industry: US Healthcare / Medical Billing / Revenue Cycle Management

Shift: US Shift / Night Shift

Job Summary

We are looking for a detail-oriented and result-driven Accounts Receivable Caller to join our Healthcare Revenue Cycle Management team. The candidate will be responsible for managing outstanding accounts receivable, following up with insurance companies on claim status, and ensuring timely resolution of unpaid, denied, and rejected claims.

Key Responsibilities

• Conduct insurance follow-ups on outstanding claims through calls and online payer portals.
• Check claim status and identify reasons for pending, denied, or rejected claims.
• Follow up with insurance companies to resolve payment-related issues and outstanding claims.
• Analyze AR aging reports and prioritize accounts for timely follow-up.
• Identify denial reasons and take appropriate action for claim resolution.
• Handle payer follow-ups related to underpayments, non-payments, and claim discrepancies.
• Maintain accurate and updated documentation of all follow-up activities and claim status.
• Ensure timely follow-up on assigned accounts in accordance with productivity and quality targets.
• Escalate unresolved claims and complex issues to the appropriate team.
• Follow company policies, client-specific requirements, and process guidelines.

Candidate Requirements

• 1 - 3 years of experience in US Healthcare AR Calling
• Good knowledge of US healthcare insurance processes and the claim lifecycle.
• Hands-on experience in handling denials, claim status, AR aging, and insurance follow-ups.
• Good verbal and written communication skills.
• Strong analytical, problem-solving, and follow-up skills.
• Ability to work independently and meet defined productivity and quality targets.
• Willingness to work in US shifts / night shifts.

What We Offer

• Competitive salary based on experience and skills.
• Opportunities for career growth and professional development in the US Healthcare RCM domain.
• Supportive and professional work environment.
• Employee benefits as per company policy.

Join us and build your career in the US Healthcare Revenue Cycle Management domain!