AR Caller / Appeals / Denial Management

GetixHealth, LLC; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

GetixHealth, LLC is seeking associates to perform AR calling for physician billing, focusing on claim status, payments, and denial management. You will analyze EOBs, support resubmissions, and document actions taken to resolve outstanding accounts receivable.

The role requires 1–3 years of AR calling experience, familiarity with RCM processes, and the ability to work US shifts from Bengaluru. Knowledge of EPIC, EClinicalWorks, and Kareo is a plus.

Qualifications

• 1–3 years of AR calling experience in physician billing.
• Strong understanding of the RCM cycle and denial management.
• Ability to work in US shifts and coordinate with US-based teams.

Responsibilities

• Handle outbound calls to insurance companies for claim status and payment follow-ups.
• Work on denied, rejected, and unpaid claims and identify root causes.
• Analyze EOBs and take necessary actions to resolve issues.
• Perform denial management and coordinate with internal teams for corrections.
• Ensure timely resolution of outstanding AR and meet productivity targets.

Skills

AR calling

RCM cycle

denial management

insurance follow-ups

US shifts

Education

Experience in Physician Billing

Tools

EPIC

Eclinicalworks

Kareo

Job description

Responsibilities

• Handle outbound calls to insurance companies for claim status and payment follow-ups.
• Work on denied, rejected, and unpaid claims.
• Analyze EOBs and take necessary actions.
• Perform denial management and identify root causes.
• Ensure timely resolution of outstanding AR.
• Work on appeals and resubmissions when required.
• Maintain accurate documentation of call details and actions taken.
• Meet daily productivity and quality targets.
• Coordinate with internal teams if needed for claim corrections

Candidate Requirements

• Minimum 1-3 years of experience in AR Calling (Physician Billing)
• Strong understanding of RCM Cycle.
• Good knowledge of denial management and insurance follow-ups.
• Ability to work in US shifts.
• Experience with tools like EPIC, Eclinicalworks, Kareo is a plus.