Walk-in | Hiring For AR Callers

R1 RCM; Chennai District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Free cab service

Fixed weekly offs

Medical insurance

Incentives

Job summary

R1 RCM is seeking an AR Calling professional in India to handle US healthcare claims, follow up with insurers, and minimize denials. The role requires night-shift availability and strong communication skills to resolve billing issues and maximize reimbursements.

Ideal candidates have at least 1 year of AR Calling experience and will work with cross-functional teams to ensure accurate documentation and timely collections. Immediate joiners preferred and medical benefits accompany the opportunity.

Qualifications

• Minimum 1 year of experience in AR Calling (US Healthcare).
• Immediate joiners will be given preference.
• Must be flexible to work in night shifts.
• Strong communication and analytical skills.

Responsibilities

• Follow up with insurance companies on outstanding claims through outbound calls.
• Verify claim status and identify reasons for denials, rejections, or payment delays.
• Analyze AR aging reports and prioritize claims for follow-up.
• Resolve billing and reimbursement issues by coordinating with insurance representatives.
• Resubmit corrected claims and appeals when necessary.
• Ensure accurate documentation of claim status and actions taken in the billing system.
• Work on denied and underpaid claims to maximize reimbursements.
• Review EOBs and ERA documents.
• Identify trends in claim denials and escalate recurring issues to supervisors.
• Meet productivity, quality, and collection targets set by the organization.
• Maintain compliance with HIPAA regulations and policies.
• Collaborate with billing, coding, and payment posting teams to resolve claim-related issues.

Skills

AR calling

US Healthcare

Communication

Analytical skills

Job description

Role & responsibilities

• Follow up with insurance companies on outstanding claims through outbound calls.
• Verify claim status and identify reasons for denials, rejections, or payment delays.
• Analyze accounts receivable (AR) aging reports and prioritize claims for follow-up.
• Resolve billing and reimbursement issues by coordinating with insurance representatives.
• Re-submit corrected claims and appeals when necessary.
• Ensure accurate documentation of claim status, call outcomes, and actions taken in the billing system.
• Work on denied and underpaid claims to maximize reimbursements.
• Review Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA) documents.
• Identify trends in claim denials and escalating recurring issues to supervisors.
• Meet productivity, quality, and collection targets set by the organization.
• Maintain compliance with HIPAA regulations and organizational policies.
• Collaborate with medical billing, coding, and payment posting teams to resolve claim-related issues.
• Keep updated with changes in insurance policies, payer guidelines, and healthcare regulations.
• Perform root-cause analysis for unresolved accounts and take appropriate corrective actions.

Preferred candidate profile

• Minimum 1 year of experience in AR Calling (US Healthcare).
• Immediate joiners will be given preference.
• Must be flexible to work in night shifts.
• Strong communication and analytical skills.

Perks & Benefits

• Free two-way cab facility for transportation.
• Fixed weekly offs: Saturday & Sunday.
• Medical insurance coverage.
• Performance-based incentives.