Senior Ar Caller

WorldSource HealthCare; Chennai District; On-site; INR 450,000 - 650,000; Full time

Job summary

WorldSource HealthCare in Chennai invites experienced AR specialists to join our billing team. You will manage AR calls, identify denials, research root causes, and appeal claims to minimize days in AR.

The ideal candidate has 4–9 years in US Healthcare AR, strong ICD-10 knowledge, excellent written and verbal communication, and the ability to work with multiple teams using a CRM system.

Qualifications

• 4-9 years of experience in AR calling, denial management, or related field (US Healthcare).
• Strong knowledge of denial coding (ICD-10) and ability to appeal denied claims.
• Proficiency in managing multiple tasks simultaneously while maintaining attention to detail.
• Excellent communication skills for effective interaction with customers over phone/email/letter correspondence.

Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues.
• Identify and address denials by researching root causes, appealing denied claims, and ensuring timely resolution.
• Utilize strong communication skills to effectively communicate with healthcare providers, insurance companies, and patients.
• Collaborate with internal teams to resolve billing discrepancies and optimize revenue cycle management processes.
• Maintain accurate records of all interactions with customers using CRM software.

Skills

AR calling

Denial management

ICD-10

Communication skills

Tools

CRM software

Job description

Roles and Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues.
  
• Identify and address denials by researching root causes, appealing denied claims, and ensuring timely resolution.
  
• Utilize strong communication skills to effectively communicate with healthcare providers, insurance companies, and patients.
  
• Collaborate with internal teams to resolve billing discrepancies and optimize revenue cycle management processes.
  
• Maintain accurate records of all interactions with customers using CRM software.
  

Desired Candidate Profile

• 4-9 years of experience in AR calling, denial management, or related field (US Healthcare).
  
• Strong knowledge of denial coding (ICD-10) and ability to appeal denied claims.
  
• Proficiency in managing multiple tasks simultaneously while maintaining attention to detail.
  
• Excellent communication skills for effective interaction with customers over phone/email/letter correspondence.