Accounts Receivable Associate - CX

Connor Group, Inc.; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Connor Group, Inc. is looking for an Accounts Receivable Associate in Mumbai, India. You will be responsible for processing customer invoices, collecting payments, and reconciling accounts to maintain accurate financial reporting.

The ideal candidate has at least 2 years of experience in accounts receivable and a bachelor's degree in accounting or finance. Strong communication skills and attention to detail are essential. This position requires support from 8:00 am to 5:00 pm CST, Monday to Friday.

Qualifications

• 2+ years of experience in Accounts Receivable, billing, or accounting.
• Experience with clients in different industries is valued.
• Knowledge of accounting principles and AR processes.

Responsibilities

• Prepare and issue customer invoices according to contracts.
• Record payments received and apply cash receipts accurately.
• Monitor accounts receivable aging reports and follow up with customers.
• Reconcile customer accounts and resolve discrepancies.
• Generate and distribute monthly customer statements.

Skills

Client-facing experience

Microsoft Office Suite proficiency

Organizational skills

Communication skills

Attention to detail

Education

Bachelor’s degree in accounting or finance

Tools

NetSuite

SAP

Oracle

QuickBooks

Job description

Job Title: Accounts Receivable Associate

Job Summary: The Accounts Receivable Associate is responsible for ensuring timely and accurate processing of customer invoices, collection of payments, and reconciliation of accounts. This position requires support from 8:00 am to 5:00 pm CST, Monday through Friday. This role plays a key part in maintaining positive client relationships, safeguarding cash flow, and supporting the integrity of the company’s financial reporting.

Job Duties & Key Responsibilities

• Prepare and issue customer invoices in accordance with contracts, purchase orders, and company policies.
• Record payments received (checks, wires, ACH, credit cards) and apply cash receipts to customer accounts accurately and timely.
• Monitor accounts receivable aging reports, follow up with customers on outstanding balances, and escalate delinquent accounts when necessary.
• Reconcile customer accounts and resolve discrepancies by working closely with customers and internal departments (Sales, Operations, Finance).
• Research and apply credit memos, adjustments, and write-offs as approved.
• Generate and distribute monthly customer statements.
• Support month-end close activities, including AR subledger reconciliations and reporting.
• Maintain accurate customer records including credit limits, billing addresses, and payment terms.
• Assist with month-end reconciliations of AR accounts.
• Ad-hoc reporting requests as needed.
• Assist with audits and provide documentation as requested.
• Identify process improvement opportunities to increase efficiency and accuracy in the AR function.

Qualifications

• 2+ years of experience in a client-facing Accounts Receivable, billing, or accounting role.
• Bachelor’s degree in accounting, finance, or related field preferred.
• Experience working with clients in different industries is highly valued.
• Proficiency in Microsoft Office Suite (particularly Excel, Word, and Outlook).
• Experience with accounting systems (e.g., NetSuite, SAP, Oracle, QuickBooks).
• Knowledge of accounting principles and AR processes.
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in financial data entry.
• Ability to manage multiple tasks simultaneously and work well under pressure.
• Capable of working independently and as a team member with general supervision.
• Commitment to accuracy and quality.
• Commitment to maintaining confidential information.