Account Manager – US Healthcare Staffing

InfiReex; Indore District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

InfiReex is hiring an Account Manager to support our US Healthcare Staffing team. This client-facing role requires excellent communication, coordination, and hands-on experience with US Healthcare clients, MSPs, and VMS platforms.

The candidate will coordinate with clients and MSPs for submissions, interviews, offers, and extensions, serving as a bridge between recruiters, clients, account managers, credentialing, and operations.

Qualifications

• Experience in US Healthcare Staffing Operations, US HR, or Recruitment Operations.
• Mandatory experience working with US Healthcare clients, MSPs, and VMS platforms.
• Excellent verbal and written English communication.

Responsibilities

• Coordinate with clients and MSPs for submissions, interviews, feedback, offers, placements, and extensions.
• Bridge between Recruiters, Clients, Account Managers, Credentialing, and Operations.
• Handle client communication, follow-ups, and escalations professionally.
• Attend client/vendor calls, prepare meeting notes, and drive action items.
• Track candidate progress from submission to onboarding and extension.
• Monitor upcoming requirements and ensure timely recruiter follow-ups.
• Maintain accurate ATS/VMS updates and operational trackers.
• Work closely with the Recruitment Manager to ensure smooth day-to-day operations.

Skills

US Healthcare Staffing

Client coordination

English communication

Multitasking

Tools

Ceipal

Bullhorn

Job description

Location: Indore (On-site)

Shift: US Night Shift

About the Role

We are hiring an experienced Account Manager to support our US Healthcare Staffing team. This is a client-facing role requiring excellent communication, strong coordination skills, and hands-on experience working with US Healthcare clients, MSPs, and VMS platforms.

Key Responsibilities

• Coordinate with clients and MSPs for submissions, interviews, feedback, offers, placements, and extensions.
• Act as the bridge between Recruiters, Clients, Account Managers, Credentialing, and Operations.
• Handle client communication, follow-ups, and escalations professionally.
• Attend client/vendor calls, prepare meeting notes, and drive action items.
• Track candidate progress from submission to onboarding and extension.
• Monitor upcoming requirements and ensure timely recruiter follow-ups.
• Maintain accurate ATS/VMS updates and operational trackers.
• Work closely with the Recruitment Manager to ensure smooth day-to-day operations.

Requirements

• Experience in US Healthcare Staffing Operations, US HR, or Recruitment Operations.
• Mandatory experience working with US Healthcare clients, MSPs, and VMS platforms.
• Excellent verbal and written English communication (this is the most important requirement).
• Strong client coordination, stakeholder management, and problem-solving skills.
• Experience with ATS platforms such as Ceipal, Bullhorn, or similar is preferred.
• Ability to multitask and work effectively in a fast-paced US staffing environment.

What We Offer

• Career growth opportunities
• Dynamic, fast-paced US Healthcare Staffing environment
• Opportunity to work with leading healthcare clients and MSPs