Account Manager (Ecommerce Background)

GLOBELANCE; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Performance-linked incentives

Clear career paths into senior roles

Hands-on learning in a collaborative environment

Job summary

A dynamic e-commerce company in India is seeking an E-commerce Account Manager to enhance client relationships and drive sales growth. This role involves managing marketplace operations, optimizing paid and organic campaigns, and delivering actionable insights to clients. Required skills include Amazon Seller Central, Shopify, and Google Analytics. Ideal for proactive professionals, this position offers performance-linked incentives and opportunities for career advancement within the e-commerce sector.

Qualifications

• Proven experience managing e-commerce accounts or marketplace operations with a track record of driving measurable revenue growth.
• Strong analytical orientation with experience converting data into prioritized recommendations and commercial outcomes.
• Comfort working on-site in India and coordinating across operations, marketing and supply chain teams to deliver client commitments.

Responsibilities

• Act as the primary client contact for assigned e-commerce accounts.
• Drive revenue growth and margin improvement through various strategies.
• Own marketplace and storefront operations, including product management.
• Plan, launch and optimise paid and organic campaigns with marketing teams.
• Monitor sales, traffic and ad performance; generate insights and reports.
• Coordinate cross-functional stakeholders to ensure timely launches and issue resolution.

Skills

Amazon Seller Central

Shopify

Marketplace Management

Google Analytics

Google Ads

Microsoft Excel

Tools

Magento

Flipkart Seller Hub

Power BI

Job description

About the Opportunity

We operate in the digital commerce and e‑commerce enablement sector, partnering with brands and retailers to grow online revenue across marketplaces, D2C stores and paid performance channels. Our teams build and execute marketplace strategies, manage storefront operations, and run data‑driven marketing to maximise conversion and margin.

We are hiring an E‑commerce Account Manager to be based in India (on‑site) to own client relationships, drive sales growth, and coordinate cross‑functional delivery for key e‑commerce accounts.

Role & Responsibilities

• Act as the primary client contact for assigned e‑commerce accounts—build trust, manage expectations, and translate business goals into executable roadmaps.
• Drive revenue growth and margin improvement through assortment expansion, pricing strategies, promotions, and upsell initiatives.
• Own marketplace and storefront operations: product listings, catalog health, SKU management, pricing, inventory coordination and order escalations.
• Plan, launch and optimise paid and organic campaigns (sponsored ads, PPC, SEO tactics) in partnership with marketing teams to hit sales and ROI targets.
• Monitor sales, traffic and ad performance; generate actionable insights, deliver weekly/monthly reports and recommended action plans to clients.
• Coordinate cross‑functional stakeholders (operations, creative, supply chain, analytics) to ensure timely launches, SLAs and issue resolution.

Skills & Qualifications

Must‑Have

• Amazon Seller Central
• Shopify
• Marketplace Management
• Google Analytics
• Google Ads
• Microsoft Excel

Preferred

• Magento
• Flipkart Seller Hub
• Power BI

Additional Qualifications

• Proven experience managing e‑commerce accounts or marketplace operations with a track record of driving measurable revenue growth.
• Strong analytical orientation with experience converting data into prioritized recommendations and commercial outcomes.
• Comfort working on‑site in India and coordinating across operations, marketing and supply chain teams to deliver client commitments.

Benefits & Culture Highlights

• On‑site, collaborative environment with direct exposure to high‑growth e‑commerce accounts and cross‑functional teams.
• Performance‑linked incentives and clear career paths into senior account leadership or marketplace strategy roles.
• Hands‑on learning across marketplace ops, performance marketing and analytics — ideal for candidates who want to scale their e‑commerce career fast.

Location: India (On‑site). Employer: Globelance. If you are an outcome‑driven e‑commerce professional with strong marketplace tooling experience and a passion for client success, we want to hear from you—apply now.

Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: IT Services and IT Consulting