Ecommerce Manager

Royal Enfield; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Royal Enfield in Gurugram is seeking an E-commerce Key Accounts Manager to drive online revenue by managing major marketplaces such as Amazon, Flipkart, and Myntra. You will own account performance, assortment planning, promotions, operations, and data-driven decisions to maximise visibility, conversions, and profitability.

You will lead end-to-end operations, coordinate with content, design, marketing, and logistics teams, and own the P&L for assigned accounts while developing weekly to annual

Qualifications

• 5+ years of experience in e-commerce account management or online marketplace operations.
• Bachelor's degree - Business, Marketing Management.

Responsibilities

• Manage day-to-day operations and performance of key e-commerce accounts (Amazon, Flipkart, Myntra etc.).
• Build strong relationships with category managers and platform stakeholders.
• Own the P&L for assigned e-commerce accounts.
• Develop and execute weekly, monthly, quarterly, and annual sales plans.
• Monitor category trends and competitor strategies to identify growth opportunities.
• Ensure accurate product listings, A+ content, images, and SEO optimization.
• Coordinate with content, design, and marketing teams for listing improvements.
• Collaborate with warehouse, logistics, and inventory teams to ensure stock levels and timely fulfilment.
• Plan and execute platform-specific campaigns, deals, and brand promotions.

Skills

E-commerce account management

Online marketplaces

P&L ownership

Sales planning

Education

Bachelor's degree - Business, Marketing Management

Tools

Amazon Seller Central

Flipkart SP Dashboard

Job description

The E-commerce Key Accounts Manager is responsible for driving online revenue growth by managing and scaling relationships with major e-commerce platforms such as Amazon, Flipkart, Myntra, and other marketplaces. The role involves end-to-end ownership of account performance, assortment planning, promotions, operations coordination, and data-driven decision-making to maximise visibility, conversions, and profitability

Position Overview

Location: Gurugram

Reports to: Team Manager - Apparel E-Comm Channel

Function: Apparel

What you’ll do:

Account Management

• Manage day-to-day operations and performance of key e-commerce accounts (Amazon, Flipkart, Myntra etc.)
• Build strong relationships with category managers and platform stakeholders.
• Ensure product listings, inventory, pricing, and promotions are aligned with business goals.
• Own the P&L for assigned e-commerce accounts
• Develop and execute weekly, monthly, quarterly, and annual sales plans
• Monitor category trends and competitor strategies to identify growth opportunities
• Ensure accurate and high-quality product listings, A+ content, images, and SEO optimization
• Coordinate with content, design, and marketing teams for listing improvements. Conduct periodic audits to maintain listing hygiene

Operations & Supply Chain Coordination

• Collaborate with warehouse, logistics, and inventory teams to ensure healthy stock levels and timely order fulfilment and delivery
• Analyse sell-through and recommend replenishment strategies

Marketing & Promotions

• Plan and execute platform-specific campaigns, deals, and brand promotions
• Evaluate ROI on marketing spends (AMS, Flipkart Ads, coupons, deals,etc.)
• Coordinate with platform teams during sale events like BBD, Prime Day, Festive Sales.

Analytics & Reporting

• Track daily/weekly/monthly performance: sales, traffic, conversions, returns, pricing, and ratings
• Analyse data and present insights to management with actionable recommendations.
• Monitor account health metrics and take corrective actions proactively.

Cross-Functional Collaboration

• Work closely with product, finance, operations, and marketing teams to align e-commerce strategies and reconcilations
• Ensure pricing and discounting strategies adhere to company policies

What you'll bring:

Experience: 5+ years of experience in e-commerce account management or online marketplace operations and strong understanding of marketplace dynamics(Amazon Seller Central, Flipkart SP Dashboard, etc.)

Qualification: Bachelor's degree - Business, Marketing Management

Why work with us?

We are a global leader in middleweight motorcycles (250-750cc), operating in 80 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.