Account Manager

Ness Digital Engineering; Hyderabad; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Ness Digital Engineering in Hyderabad is seeking an experienced Senior Account Manager to lead a portfolio of key IT services accounts. You will drive client satisfaction, nurture relationships, and identify opportunities for revenue growth across strategic accounts.

Collaborate with cross-functional teams to resolve issues, improve processes, and deliver solutions that meet client expectations. Strong MES understanding is a plus for industrial automation projects.

Qualifications

• 8-12 years of experience in account management or related field (IT Services & Consulting).
• Proven track record in managing high-value accounts and driving revenue growth through strategic planning.
• Strong understanding of MES (Manufacturing Execution System) principles and their application in industrial automation projects.
• Excellent communication skills for building strong relationships with clients at all levels.

Responsibilities

• Manage a portfolio of key accounts, ensuring timely delivery of services and meeting customer expectations.
• Develop and maintain strong relationships with clients to identify new business opportunities and increase revenue growth.
• Collaborate with internal teams to resolve client issues, improve processes, and implement effective solutions.
• Analyze market trends, competitor activity, and industry developments to stay ahead in the market.

Skills

Account management

Client relationship management

Strategic planning

Communication skills

Job description

Roles and Responsibilities :

• Manage a portfolio of key accounts, ensuring timely delivery of services and meeting customer expectations.


• Develop and maintain strong relationships with clients to identify new business opportunities and increase revenue growth.


• Collaborate with internal teams to resolve client issues, improve processes, and implement effective solutions.


• Analyze market trends, competitor activity, and industry developments to stay ahead in the market.

Job Requirements :

• 8-12 years of experience in account management or related field (IT Services & Consulting).


• Proven track record in managing high-value accounts and driving revenue growth through strategic planning.


• Strong understanding of MES (Manufacturing Execution System) principles and their application in industrial automation projects.


• Excellent communication skills for building strong relationships with clients at all levels.