Account Manager

360 Degree Cloud LLC; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

360 Degree Cloud LLC located in Dadri, Uttar Pradesh, is looking for a Client Relationship Manager to serve as the primary point of contact for a portfolio of clients. You will build rapport and ensure client satisfaction while gathering project requirements and coordinating with the recruitment team.

The ideal candidate will assist in promoting services and maintaining accurate client records. Strong communication skills are essential for addressing client queries and facilitating effective resolutions.

Responsibilities

• Act as the primary contact for a portfolio of clients.
• Communicate with clients to understand their project requirements.
• Collaborate closely with the recruitment/staffing team.

Job description

• Client Relationship Management: Act as the primary contact for a portfolio of clients, building rapport and ensuring high levels of client satisfaction.
• Requirements Gathering: Communicate with clients to understand their project requirements, staffing needs, and technical specifications.
• Internal Coordination: Collaborate closely with the recruitment/staffing team to deliver qualified candidates on time.
• Sales Support: Assist in promoting new services and identifying upselling opportunities within existing accounts.
• Operational Support: Maintain accurate client records, documentation, and sales reports in the CRM system.
• Issue Resolution: Address client queries and complaints promptly, providing effective solutions.