Account Manager

Aurum Analytica Pvt. Ltd.; India; On-site; INR 400,000 - 700,000; Full time

Job summary

Aurum Analytica Pvt. Ltd. in India is seeking an Account Manager who is enthusiastic, adaptable, and able to engage with clients across the sales cycle.

The role emphasizes building new relationships, nurturing existing ones, and translating the technical vision into value for clients. You will coordinate with design, media, and management teams to ensure deliverables, manage onboarding, and provide data-driven insights to improve services.

Responsibilities

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Maintaining an accurate record of all existing and potential clients.
• Inspire repeat-business from clients.
• Responding to client inquiries in a timely and professional manner.
• Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
• Ensure timely receivables and cash flow from clients
• Ensuring smooth coordination with performance marketing teams achieve client deliverables.

Job description

As discussed kindly find the details below:-

Working Days- Mon-Sat, 10- 7 Pm(2nd and 4th sat off)

Account Manager

The mandate seeks someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones.

Job Responsibilities :

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Maintaining an accurate record of all existing and potential clients.
• Inspire repeat-business from clients.
• Responding to client inquiries in a timely and professional manner.
• Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
• Ensure timely receivables and cash flow from clients
• Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
• Prepare timely team and client updates on all stages of project processes
• Ensuring smooth coordination with performance marketing teams achieve client deliverables.

Required Skills