Academic Counselor

Openhire; Gurugram District; On-site; INR 450,000 - 600,000; Full time

Job summary

Openhire is hiring an Academic Counselor in Gurugram to guide prospective students and understand their career goals. The role blends counseling with sales to drive enrollments in learning programs and requires building trust with high-intent leads.

The ideal candidate will engage via calls, WhatsApp, emails, and demos, explain program features and fees, and support students through admission and onboarding while maintaining CRM records for follow-ups.

Qualifications

• 1+ year of experience in EdTech sales, academic counseling, or inside sales.
• Strong communication and relationship-building skills.
• Confidence in explaining academic programs and career pathways.
• Proven track record of meeting sales or enrollment targets.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Engage with leads via calls, WhatsApp, emails, and demos.
• Understand student requirements and career goals to recommend the right program.
• Explain program features, curriculum, fees, and outcomes clearly.
• Convert high-intent leads by building trust and rapport.
• Guide students through the end-to-end admission process.
• Assist with documentation, fee payment, and onboarding.
• Ensure a smooth experience from inquiry to enrollment.
• Maintain lead information in the CRM and follow up consistently.
• Track performance metrics including call volumes, follow-ups, demo attendance, and closures.

Skills

Communication skills

Relationship-building

Lead management

Enrollment target achievement

CRM proficiency

Job description

Experience: 1-6 year in EdTech sales, academic counseling, or inside sales

About the Job

• We are looking for a high-intent Academic Counselor to guide prospective students and understand their career goals.
• Driving enrollments for the learning programs through a blend of counseling and sales is the primary focus.
• This role is ideal for someone who enjoys meaningful conversations and helping students make the right decisions.

Key Responsibilities

• Engage with leads via calls, WhatsApp, emails, and demos.
• Understand student requirements and career goals to recommend the right program.
• Explain the program features, curriculum, fees, and outcomes clearly.
• Convert high-intent leads by building trust and rapport.
• Guide students through the end-to-end admission process.
• Assist with documentation, fee payment, and onboarding.
• Ensure a smooth experience from the initial inquiry to enrollment.
• Maintain lead information in the CRM and follow up consistently to maximize conversions.
• Track performance metrics including call volumes, follow-ups, demo attendance, and closures.

Requirements

• 1+ year of experience in EdTech sales, academic counseling, or inside sales.
• Strong communication and relationship-building skills.
• Confidence in explaining academic programs and career pathways.
• Proven track record of meeting sales or enrollment targets.
• Ability to work in a fast-paced, target-driven environment.