Academic counsellor - Renewals

Vedantu; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Vedantu is hiring Academic Counsellors in Bengaluru to engage with existing students and parents, ensuring course continuity and driving renewals. The role requires a Bachelor's degree, preferably with sales or counselling experience, along with strong communication and interpersonal skills. Candidates will connect with customers for course renewals, manage follow-ups, and achieve monthly targets within a supportive team environment.

Qualifications

• Bachelor’s degree in any discipline required.
• Experience in sales, counselling or retention preferred.
• Competency in building relationships with students and parents.

Responsibilities

• Connect with existing customers for course renewal.
• Understand student progress and suggest suitable continuation plans.
• Handle calls and follow-ups for renewals.
• Build strong relationships with parents and students.
• Achieve monthly renewal targets.

Skills

Strong communication skills

Interpersonal skills

Relationship management

Sales experience

Education

Bachelor’s degree in any discipline

Job description

We are hiring Academic Counsellors for the Renewal team to engage with existing students and parents, ensure course continuity, and drive renewals.

Key Responsibilities

1. Connect with existing customers for course renewal
2. Understand student progress and suggest suitable continuation plans
3. Handle calls and follow-ups for renewals
4. Build strong relationships with parents and students
5. Achieve monthly renewal targets

Requirements

1. Bachelor’s degree in any discipline
2. Experience in sales / counselling / retention preferred
3. Strong communication and interpersonal skills
4. Good convincing and relationship management skills