Senior Admissions Counselor

TeamLease EdTech Ltd.; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

TeamLease EdTech Ltd. is seeking a dedicated student counsellor to engage with prospective students, share information on courses, admissions, and finances, and help achieve enrollment goals.

You will handle inquiries via calls, emails, and WhatsApp, guide applicants through applications and payments, and maintain strong relationships with learners. A Bachelor’s degree is required and excellent communication and listening skills are essential.

Qualifications

• Bachelor’s degree in any field.
• Excellent active listening and communication skills.
• Strong interpersonal and mediation abilities.

Responsibilities

• Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals.
• Provide detailed information about programs, university partnerships, and career outcomes.
• Follow up on leads and convert inquiries into admissions.
• Meet and exceed weekly, monthly, and quarterly enrollment targets.
• Maintain a high conversion rate from inquiry to admission.
• Assist students with applications, fee payments, and documentation.
• Build and maintain strong relationships with potential learners.
• Guide students through financial aid, scholarships, and installment plans.
• Stay updated on trending courses, competitor programs, and industry requirements.

Skills

Active listening

Communication skills

Interpersonal skills

Mediation skills

Education

Bachelor’s degree

Job description

We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives.

Key Responsibilities:

• Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals.
• Provide detailed information about programs, university partnerships, and career outcomes.
• Follow up on leads and convert inquiries into admissions.
• Meet and exceed Weekly/monthly/quarterly enrollment targets.
• Maintain a high conversion rate from inquiry to admission.
• Assist students in application submission, fee payment, and documentation.
• Build and maintain strong relationships with potential learners.
• Guide students through financial aid, scholarships, and installment plans.
• Stay updated on trending courses, competitor programs, and industry requirements.

Education & Experience

• Bachelor’s degree in any stream.
• Excellent active listening and communication skills.
• Excellent interpersonal and mediation skills.