Academic Counsellor - Chennai

Top Rankers; Chennai; Sur place; INR 300 000 - 520 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Supportive environment

Résumé du poste

Toprankers in Chennai is seeking an Academic Counsellor to manage both walk-in and online student inquiries, guiding admissions with solid relationship-building and clear communication.

The role focuses on converting leads, maintaining CRM data, and coordinating with internal teams to ensure smooth admissions processes, with six working days and one weekday off.

Qualifications

• Strong communication and interpersonal skills.
• Face-to-face counselling experience preferred.
• Comfortable with cold calling and handling online leads.
• Target-oriented with ability to convert leads.
• Knowledge of CRM tools is an added advantage.
• Graduate in any discipline (English literature preferred).

Responsabilités

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths.
• Convert walk-in inquiries into admissions through effective counselling and relationship building.
• Handle online leads through calls, follow-ups, and cold calling.
• Guide prospective students and address their queries to drive conversions.
• Maintain regular follow-ups with leads to ensure closure; update and manage lead data in CRM systems.
• Achieve daily/weekly/monthly admission targets.
• Coordinate with internal teams for smooth admission processes.

Connaissances

Communication

Face-to-face counselling

Cold calling

CRM tools

Formation

Graduate in any discipline (English literature preferred)

Outils

CRM software

Description du poste

Toprankers is one of India’s leading EdTech platforms, transforming the way students prepare for competitive exams and careers in law, management, design, and beyond. Our mission is to help students discover their potential and accelerate their journey toward excellence through personalized learning, expert mentorship, and technology-driven education.

Job Title: Academic Counsellor

Working Days: 6 days a week (Sunday working, 1 weekday off)

About the Role:

We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.

Key Responsibilities:

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closureUpdate and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes

Requirements:

• Strong communication and interpersonal skills
• Experience in face-to-face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage
• Graduate in any discipline (English literature is preferred)

What We Offer:

• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment