Academic Counsellor - Bhubaneshwar

Top Rankers; Khordha; On-site; INR 200,000 - 320,000; Full time

Job summary

Toprankers is seeking an Academic Counsellor to manage walk-in and online inquiries, visit the center in Khordha, Odisha, and drive admissions by guiding students and parents. You will handle leads through calls and other channels to achieve admissions targets.

The role requires strong communication, face-to-face counselling experience, comfort with cold calling, CRM familiarity, and a graduate qualification in any discipline. English literature is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Experience in face-to-face counselling is highly preferred.
• Comfortable with cold calling and handling online leads.
• Target-oriented with ability to convert leads.
• Knowledge of CRM tools is an added advantage.
• Graduate in any discipline; English literature is preferred.

Responsibilities

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths.
• Convert walk-in inquiries into admissions through effective counselling and relationship building.
• Handle online leads through calls, follow-ups, and cold calling.
• Guide prospective students and address their queries to drive conversions.
• Maintain regular follow-ups with leads to ensure closure.
• Update and manage lead data in CRM systems.
• Achieve daily/weekly/monthly admission targets.
• Coordinate with internal teams for smooth admission processes.

Skills

Communication skills

Interpersonal skills

Face-to-face counselling

CRM tools

Lead conversion

Cold calling

Education

Graduate in any discipline

English literature preferred

Tools

CRM tools

Job description

Toprankers is one of India’s leading EdTech platforms, transforming the way students prepare for competitive exams and careers in law, management, design, and beyond. Our mission is to help students discover their potential and accelerate their journey toward excellence through personalized learning, expert mentorship, and technology-driven education.

Job Title: Academic Counsellor

Working Days: 6 days a week (Sunday working, 1 weekday off)

About the Role:

We are looking for a proactive and result-driven Academic Counsellor who will manage both

walk-in (offline) and online student inquiries. The role involves counselling students and parents

visiting the center, as well as handling leads via calls and other channels to drive admissions.

Key Responsibilities:

• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes

Requirements:

• Strong communication and interpersonal skills
• Experience in face-to‑face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage
• Graduate in any discipline (English literature is preferred)

What We Offer:

• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment