AAM, AM- Malda (West Bengal)

Ujjivan Small Finance Bank Ltd.; Malda; On-site; INR 200,000 - 400,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. in Malda invites applications for a Liabilities Sales role. The incumbent will acquire new customers for liabilities, enhance relationships with existing customers through cross-selling, and drive usage of alternate channels.

You will work across branches and with customers to meet liabilities targets while upholding regulatory standards. Male and female candidates with 1–3 years of CASA sales experience are welcome to apply.

Qualifications

• 1–3 years of experience in CASA sales with liabilities products.
• Proven ability to acquire customers and cross-sell.

Responsibilities

• Meet targets on liabilities via open market acquisition and existing customer conversion.
• Understand need and acquire customers who meet the criteria for liability products through channels such as branch staff leads, referrals from existing customers, and alternate channels.
• Maintain the database of prospects, meet select prospects and manage the relationship thereafter.
• Accompany CRS-Unsecured loans on the field for driving conversion of existing borrowing customers into liabilities customers.
• Cross-sell other secured loan products and pass quality leads to respective loan officers.
• Share customer insights/product related feedback with the Sales Manager - Liabilities.
• Acquire new customers for liabilities from open market and enhance relationships with existing customers by cross-selling.

Skills

CASA sales

Liabilities products

Job description

Role & responsibilities Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market.
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels

Preferred candidate profile

• Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products.
• Both Male & Female can apply