AAM, AM- Kharagpur (West Bengal)

Ujjivan Small Finance Bank Ltd.; Munger; Sur place; INR 250 000 - 350 000; Plein temps

Résumé du poste

Ujjivan Small Finance Bank Ltd. invites applications for a field-based Liabilities Sales role focusing on acquiring new liabilities customers from open market and enhancing relationships with existing customers through cross-selling of products.

You will guide customers and partners to use alternate channels and manage end-to-end onboarding. The ideal candidate will have 1–3 years of CASA sales experience with liabilities products, and both male and female applicants are welcome to apply.

Qualifications

• 1-3 years of experience in CASA sales with liabilities products.

Responsabilités

• Meet targets on liabilities via open market acquisition and existing customers.
• Acquire customers meeting liability product criteria through branches, personal leads, referrals, and alternate channels.
• Maintain prospect database, meet selected prospects and manage relationships.
• Drive conversion of existing borrowing customers to liabilities by accompanying CRS-Unsecured loans on the field.
• Cross-sell secured loan products and pass quality leads to loan officers.
• Share customer insights and feedback with Sales Manager - Liabilities.
• Acquire new liabilities customers from open market.
• Enhance relationships with existing customers by cross-selling products as per profile and need.
• Train/assist customers to use ATM and BCs; promote alternative channels.

Connaissances

Liabilities sales

Customer acquisition

Cross-selling

Lead generation

Channel diversification

Description du poste

Role & responsibilities Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market.
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels

Preferred candidate profile

• Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products.
• Both Male & Female can apply