AAM, AM- Baidyabati (West Bengal)

Ujjivan Small Finance Bank Ltd.; Serampore; On-site; INR 300,000 - 420,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. seeks a field-focused Liabilities salesperson to acquire new customers for liability products and to strengthen relationships with existing customers through cross-selling. The role involves leveraging open markets, branch leads, referrals, and alternate channels to meet targets.

The candidate will also train customers to use ATMs/BCs and promote the usage of alternate channels, while passively supporting loan conversion from existing borrowing customers.

Qualifications

• Acquire new customers for liabilities from open market.
• Enhance relationship with existing customers by cross-selling products and services.
• Train/assist customers to use ATM and BCs; drive usage of alternate channels.

Responsibilities

• Meet targets on liabilities: open market acquisition and existing customer conversion.
• Identify prospects through branches, personal leads, referrals, and alternate channels.
• Maintain prospect databases and manage relationships; accompany CRS-Unsecured loans on field to drive conversions.
• Cross-sell secured loan products and pass quality leads to loan officers.
• Share customer insights/feedback with Sales Manager - Liabilities.

Skills

Liabilities sales

Customer acquisition

Cross-selling

Channel management

Job description

Role & responsibilities Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market.
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels

Preferred candidate profile

• Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products.
• Both Male & Female can apply