AAM, AM- Alipurduar (West Bengal)

Ujjivan Small Finance Bank Ltd.; Alipurduar; On-site; INR 400,000 - 600,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Liabilities Sales professional in India to acquire new liabilities customers from open market and to enhance relationships with existing customers through cross-selling of products.

The role involves leveraging multiple channels, including branch staff leads, referrals from existing customers, and alternate channels, to meet liabilities targets. The candidate should have 1–3 years of experience in CASA sales with liabilities products, and be capable

Qualifications

• 1–3 years of experience in CASA sales or liabilities products.
• Ability to acquire customers through multiple channels (branches, referrals, alternate channels).
• Strong relationship-building and communication skills.

Responsibilities

• Meet targets on liabilities via open market acquisition and existing customer conversion.
• Acquire customers who meet criteria for liability products through branches, referrals or alternate channels.
• Maintain database of prospects and manage relationships thereafter.
• Accompany CRS-Unsecured loans to drive conversion of existing borrowers to liabilities.
• Cross-sell other secured loan products and pass quality leads to loan officers.
• Share customer insights and product feedback with the Sales Manager - Liabilities.
• Acquire new liabilities customers from open market.
• Enhance relationships with existing customers by cross-selling per profile and needs.
• Train/assist customers to use ATM and BCs; drive usage of alternate channels.

Skills

Liabilities sales

Customer acquisition

Cross-selling

Channel management

Job description

Role & responsibilities Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market.
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels

Preferred candidate profile

• Exp - Candidates who has min 1-3 years of experience in CASA sales with other liabilities products.
• Both Male & Female can apply