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Onsite 1st Line IT Support Specialist – Immediate Start
Resumo da oferta
A technology service provider in Leinster is seeking a proactive 1st Line Support Specialist for an onsite position to join their IT team. Responsibilities include handling IT incidents, providing troubleshooting support, and maintaining asset management. Candidates must have strong customer service skills and previous experience in support roles. This is a contract role with a daily rate of 230 EUR and an immediate start is required.
Qualificações
- Previous experience in a 1st line / service desk / IT support role.
- Strong customer service orientation and communication skills.
- Ability to troubleshoot common software, hardware, and network issues.
Responsabilidades
- Handle all incoming IT incidents and service requests in line with SLAs.
- Record all issues and requests with precision for documentation.
- Provide first-line troubleshooting for software and hardware.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.