Retail/Trade Sales Customer Service Assistant

General Hardware Supplies; Limerick; On-site; EUR 40,000 - 60,000; Full time

Job summary

A retail service provider in County Limerick is seeking a Retail/Trade Sales Customer Service Assistant. Responsibilities include delivering exceptional customer service, managing point of sale transactions, and maintaining store presentation. Ideal candidates should have relevant experience and excellent interpersonal skills. This is a full-time, permanent position with a pay of up to €600 per week and additional commission and performance bonuses.

Benefits

Employee discount

Qualifications

• Previous relevant experience in retail or trade.
• Experience in sales preferred.

Responsibilities

• Deliver best in class service to customers.
• Manage point of sale processes.
• Maintain store presentation and cleanliness.

Skills

Excellent interpersonal and communication skills

Customer focus

Ability to work on own initiative

Job description

Retail/Trade Sales Customer Service Assistant

General Hardware Supplies Homevalue are looking to hire an experienced retail/trade customer service assistant.

Purpose of Role:

The Retail/Trade Sales Customer Service Assistant will be responsible for assisting customers with all their retail activities and for co-ordinating and maintaining the overall appearance of the merchandise within the store. They will ensure that each client receives a professional, high standard service at every visit, by directing and advising on product requirements and related equipment. The main purpose of this role is to assist in the development of an already busy and thriving Store.

Core responsibilities for this role include:

• Delivering best in class service to our customers including expert advice on our products.
• Dealing with all customer queries including telephone queries, in an efficient and professional manner.
• Restocking display areas on a regular basis to ensure product availability at all times.
• Maintaining the highest standards of store presentation and cleanliness including shop floor, and display areas.
• Managing point of sale processes, including cash, card & credit transactions.
• Adhering to policies and procedures for the security of cash and merchandise.
• Participating in regular stock taking including daily cycle counting and stock counts.
• Flexibility across a range of departments.
• Product coding, pricing and updating of prices on goods for re-sales.
• Adherence to all Company policies & procedures, Health & Safety procedures and reporting of any hazards to Management.

Candidates for this position should have:

• Previous relevant experience.
• Excellent interpersonal and communication skills.
• A keen customer focus.
• An ability to work on own initiative.

Please apply below with cover letter and CV outlining your experience

Job Types

Full-time, Permanent

Pay

Up to €600 per week

Additional pay

• Commission pay
• Performance bonus

Benefits

• Employee discount

Schedule

• Day shift

Ability to commute/relocate

• Newcastle West, Co. Limerick: reliably commute or plan to relocate before starting work (required)

Experience

• Sales: 1 year (preferred)

Language

• English (required)

Work Location

In person