Workplace Technology & Operations Co-Ordinator

Aramark; Dublin; On-site; EUR 45,000 - 50,000; Full time

Job summary

Aramark in Dublin is seeking a Work­place Technology & Operations Co‑Ordinator to oversee day-to-day workplace technology and facilities services, delivering AV solutions, room tech and reporting. The role focuses on enhancing the employee experience through reliable systems and vendor management.

The successful candidate will manage MS Teams, Zoom, room bookings and KPI reporting, building efficient operations and continuous improvements in a dynamic workplace environment.

Qualifications

• 3+ years' experience in Workplace Operations, Facilities Management, Workplace Technology or Technical FM.
• Experience supporting AV systems, meeting room technology, MS Teams and Zoom.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service and stakeholder management skills.

Responsibilities

• Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms.
• Troubleshoot and resolve workplace technology issues, escalating where required.
• Coordinate maintenance activities, office moves, workplace changes and events.
• Monitor vendor performance and ensure service delivery standards are achieved.
• Produce KPI reports and dashboards using Excel, Power BI and other reporting tools.
• Conduct workplace audits and ensure compliance with health & safety and service requirements.
• Identify and implement improvements to workplace technology, operational efficiency and employee experience.

Skills

Experience in workplace operations

AV systems support

MS Teams & Zoom

Excel & reporting

Troubleshooting & customer service

Tools

MS Teams

Zoom

Power BI

SQL

Job description

Workplace Technology & Operations Co-Ordinator

Requisition #: 672309

Location: Dublin, L, IE

Career Area: Facilities

Information at a Glance

Job Description

The Workplace Technology & Operations Lead is responsible for the day-to-day management and continuous improvement of workplace technology, facilities operations and workplace services. This role ensures a seamless employee experience through the effective delivery of AV solutions, meeting room technology, workplace systems, reporting and vendor management. Salary €45 - €50k DOE

Job Responsibilities

Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms. Troubleshoot and resolve workplace technology issues, escalating where required. Coordinate maintenance activities, office moves, workplace changes and events. Monitor vendor performance and ensure service delivery standards are achieved. Produce KPI reports and dashboards using Excel, Power BI and other reporting tools. Conduct workplace audits and ensure compliance with health & safety and service requirements.Identify and implement improvements to workplace technology, operational efficiency and employee experience.

Qualifications

• 3+ years' experience in Workplace Operations, Facilities Management, Workplace Technology or Technical FM.
• Experience supporting AV systems, meeting room technology, MS Teams and Zoom.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service and stakeholder management skills.

Desirable

• Experience with Power BI, SQL or business intelligence tools.
• Knowledge of smart workplace technologies and occupancy analytics.
• Experience supporting workplace transformation or technology projects