Workplace Technology & Operations Leader

Aramark; Dublin; On-site; EUR 45,000 - 50,000; Full time

Job summary

Aramark in Dublin is seeking a Work­place Technology & Operations Co‑Ordinator to oversee day-to-day workplace technology and facilities services, delivering AV solutions, room tech and reporting. The role focuses on enhancing the employee experience through reliable systems and vendor management.

The successful candidate will manage MS Teams, Zoom, room bookings and KPI reporting, building efficient operations and continuous improvements in a dynamic workplace environment.

Qualifications

• 3+ years' experience in Workplace Operations, Facilities Management, Workplace Technology or Technical FM.
• Experience supporting AV systems, meeting room technology, MS Teams and Zoom.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service and stakeholder management skills.

Responsibilities

• Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms.
• Troubleshoot and resolve workplace technology issues, escalating where required.
• Coordinate maintenance activities, office moves, workplace changes and events.
• Monitor vendor performance and ensure service delivery standards are achieved.
• Produce KPI reports and dashboards using Excel, Power BI and other reporting tools.
• Conduct workplace audits and ensure compliance with health & safety and service requirements.
• Identify and implement improvements to workplace technology, operational efficiency and employee experience.

Skills

Experience in workplace operations

AV systems support

MS Teams & Zoom

Excel & reporting

Troubleshooting & customer service

Tools

MS Teams

Zoom

Power BI

SQL

Job description

Aramark in Dublin is seeking a Work­place Technology & Operations Co‑Ordinator to oversee day-to-day workplace technology and facilities services, delivering AV solutions, room tech and reporting. The role focuses on enhancing the employee experience through reliable systems and vendor management.

The successful candidate will manage MS Teams, Zoom, room bookings and KPI reporting, building efficient operations and continuous improvements in a dynamic workplace environment.