Workplace & Client Experience Coordinator

Adare Trusted People Partners; Blackrock; Sur place; EUR 20 000 - 28 000; Temps partiel

Résumé du poste

Adare Trusted People Partners is seeking a highly organised Workplace Client Experience Coordinator for our Blackrock office. The role is 22.5 hours per week, Monday to Friday, 9:00 am to 2:00 pm, and is a permanent position with on-site duties.

You will be the central contact for clients and visitors, coordinating facilities, technology systems and project administration while delivering exceptional service.

Qualifications

• At least 3 years in administration, office coordination or client services.
• Experience in a client-focused environment.
• Experience administering systems, databases or software platforms.
• Strong organisational skills and high attention to detail.

Responsabilités

• Act as first point of contact for telephone and office enquiries.
• Provide a professional, friendly and efficient experience for clients and visitors.
• Manage incoming communications and ensure enquiries are dealt with promptly.
• Coordinate office supplies, facilities and workplace services.
• Maintain welcoming meeting rooms, kitchen and communal areas.
• Support the smooth day-to-day operation of our office.
• Becoming a super-user of key business systems and supporting reporting requirements.
• Support delivery of workplace investigations and client projects.
• Prepare, format and quality check employment contracts, policies, handbooks and reports.
• Use AI-enabled tools to support documentation, meeting transcription and process efficiencies.

Connaissances

Administration

Office coordination

Client services

Hospitality

Executive support

Outils

Microsoft Office

CRM systems

Description du poste

What You\'ll Be Doing

22.5 Hours per Week (Monday to Friday, 9:00 am to 2:00 pm)

Permanent Position

Be the Heart of Our Business

At Adare, we help organisations build better workplaces through expert HR, employment law, health safety and wellbeing solutions. As our business continues to grow, we\'re seeking a highly organised, proactive and people-focused Workplace Client Experience Coordinator to join our team.

This is a varied and rewarding role that combines client engagement, workplace experience, technology administration and project coordination. You\'ll be a central point of contact for our team, clients and visitors, helping to create a professional, welcoming and highly efficient environment where people enjoy working and doing business.

If you enjoy variety, love keeping things organised, are confident with technology and take pride in delivering exceptional service, we\'d love to hear from you.

What You\'ll Be Doing

Creating Outstanding Client Experiences

• Acting as the first point of contact for telephone and office enquiries.
• Providing a professional, friendly and efficient experience for clients and visitors.
• Managing incoming communications and ensuring enquiries are dealt with promptly.

Supporting a Great Workplace

• Coordinating office supplies, facilities and workplace services.
• Maintaining welcoming meeting rooms, kitchen and communal areas.
• Supporting the smooth day-to-day operation of our office.

Technology Systems Coordination

• Acting as a key liaison between employees and outsourced IT providers.
• Supporting onboarding and offboarding processes.
• Managing user accounts, system access and equipment records.
• Becoming a super-user of key business systems and supporting reporting requirements.

Client Project Support Delivery

• Working alongside consultants to implement efficient client support processes.
• Coordinating project administration and documentation.
• Support delivery of workplace investigations and client projects.
• Preparing, formatting and quality checking employment contracts, policies, handbooks and reports.
• Using AI-enabled tools to support documentation, meeting transcription and process efficiencies.

Events Employee Experience

• Supporting conferences, exhibitions and business development events.
• Coordinating travel and event logistics.
• Helping organise team activities, fundraising initiatives and employee engagement events.

About You

You\'ll be someone who thrives in a busy, professional environment and enjoys balancing people-focused responsibilities with operational and administrative tasks.

You will have availability to work onsite in our Blackrock office, Monday to Friday, 9:00 am to 2:00 pm.

Essential Experience

• At least 3 years\' experience in administration, office coordination, client services, workplace experience, hospitality, executive support or a similar role.
• Experience working in a client-focused environment.
• Experience administering systems, databases or software platforms.
• Strong organisational skills and a high level of attention to detail.

Essential Skills

• Excellent communication and telephone manner.
• Strong customer service mindset.
• Advanced Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.
• Ability to manage multiple priorities and work independently.
• Strong written communication and document preparation skills.
• Confidence learning and using new technologies and systems.

Desirable

• Experience in a professional services, consultancy, HR or legal environment.
• Experience supporting projects or client service delivery.
• Experience using AI-powered workplace tools.

Competencies

• Communication Interpersonal Skills
• Client Focus (Internal External)
• Self-Starting
• Time Priority Management
• Continuous Learning
• Problem Solving
• Flexibility

Why Join Adare?

You\'ll join a collaborative and supportive team where your contribution will have real impact every day. This role offers a unique opportunity to develop your skills across client service, workplace operations, technology systems and project coordination while working in a professional and growing organisation.

You\'ll Enjoy

• A varied and engaging role with genuine responsibility.
• A supportive and collaborative team environment.
• Exposure to a wide range of business operations and client projects.
• Opportunities to learn new technologies and business systems.
• A positive workplace culture that values initiative, professionalism and continuous improvement.