Workplace Operations & Tech Coordinator

Aramark Ireland; Dublin; On-site; EUR 45,000 - 59,000; Full time

Job summary

Aramark Ireland is seeking a proactive Workplace Operations & Tech Coordinator to provide hands-on day-to-day support for our office technology, meeting spaces, and facilities services. You will be the on-site point of contact for staff, assist with basic AV/Zoom/Teams setups, manage room bookings, and coordinate maintenance with internal teams and contractors.

Strong problem-solving and customer-service mindset are essential.

Qualifications

• 1–3 years of experience in workplace coordination, IT/AV helpdesk support, office administration, or junior Facilities Management.

Responsibilities

• Front-line troubleshooting for meeting room tech, AV, Zoom/Teams setups, and room screens.
• Morning checks of meeting rooms to ensure hardware/software readiness.
• Assist staff/visitors with basic tech setup for meetings.
• Log hardware faults with external IT/AV vendors and track tickets.
• Coordinate minor maintenance, moves, and event setups with on-site team.
• Carry out routine floor walks to identify maintenance or cleanliness issues.
• Assist with facilities queries and direct requests to the right team.
• Track KPIs like room usage and maintenance logs using Excel, SharePoint, Power BI.

Skills

Customer service

Communication

Problem solving

MS Office

Tools

MS Teams

Zoom

Power BI

SharePoint

Job description

We are seeking a proactive Workplace Operations & Tech Coordinator to provide hands-on day-to-day support for our office technology, meeting spaces, and general facilities services. In this role, you will be the main point of contact for employees on-site—helping keep our meeting rooms running, assisting with basic AV/video conferencing setup, coordinating day-to-day maintenance requests, and keeping track of standard workplace metrics. This is a practical, user-facing role ideal for someone who enjoys problem-solving, helping people, and keeping an office environment running smoothly.

Responsibilities

• Provide front-line troubleshooting and assistance for meeting room tech, AV systems, Zoom/MS Teams setups, and room booking screens.
• Conduct regular morning checks across meeting rooms and collaboration spaces to ensure all hardware and software are ready for use.
• Assist staff and visitors with basic tech setup ahead of important meetings or internal events.
• Log hardware faults with external IT/AV vendors and track tickets through to resolution.
• 2. Daily Facilities & Operations
• Coordinate minor maintenance repairs, office desk moves, and event setups with the on-site team and contractors.
• Carry out routine floor walks to identify and fix minor maintenance, cleanliness, or layout issues.
• Assist with incoming facilities queries from employees and direct requests to the appropriate team.
• 3. Basic Reporting & Administration
• Help track basic team KPIs like response times, room usage, and maintenance logs using Excel, SharePoint, Power BI and standard internal systems.
• Maintain clear instructions, basic user guides, and contact lists for workplace tools and vendors.
• Assist in gathering routine feedback from employees to help improve office services.

Qualifications

• 1–3 years of experience in workplace coordination, IT/AV helpdesk support, office administration, or junior Facilities Management.

Required Skills

• Practical familiarity with setting up and using MS Teams, Zoom, meeting room displays, and standard AV equipment.
• Comfortable using Microsoft Office (Word, Excel, Outlook) for basic tracking, scheduling, and logging.
• Strong customer-service mindset—approachable, patient, and keen to solve problems for colleagues.
• Clear communication skills and a dependable, hands-on work ethic.

Preferred Skills

• Prior experience working in a corporate office environment.
• Knowledge of MS SharePoint, MS Forms, Power BI, Power Automate.
• Basic understanding of office health and safety guidelines.