Volunteer Support & Engagement Officer (Field-Based)

ALONE; Munster; On-site; EUR 31,000 - 43,000; Full time

Benefits offered by this job

Pension scheme

Income protection

Long service awards

Mileage policy

Death in Service

Bike to Work

Sick Pay

Travel Saver Schemes

Employee Assistance Programme

Job summary

ALONE is seeking a Volunteer Support Officer to recruit, train and support volunteers delivering Befriending and Support services for older people. The role is field-based with travel and a 35-hour week, with a salary around €37,000 and a full-time permanent contract.

You will onboard volunteers, provide ongoing guidance, and work with the service team to match volunteers with clients in a timely manner, ensuring a positive volunteer experience and community impact.

Qualifications

• Recruitment experience and ability to promote services, develop partnerships, and foster community participation.
• Excellent interpersonal and communication skills to engage effectively with stakeholders.
• Strong organisational and coordination abilities to manage multiple tasks and meet deadlines.
• Experience using CRM systems and digital tools for volunteer management, reporting, and communication.

Responsibilities

• Lead the recruitment, training, vetting, and onboarding of volunteers to ensure a strong, well-prepared volunteer network.
• Provide ongoing guidance, communication, and issue resolution to ensure volunteers feel supported and valued.
• Work closely with ALONE’s service team to match trained volunteers with older people in a timely manner.
• Promote ALONE’s Befriending and Support services and identify local events and activities that encourage participation.
• Implement programmes to enhance volunteer engagement and recognise contributions.
• Develop local volunteer leadership initiatives and collaborate on social events to strengthen community connections.
• Support the ongoing enhancement of ALONE’s volunteer programme and alignment with best practices.

Skills

Recruitment experience

Interpersonal communication

Organisational & coordination skills

Time management

Team player

Problem-solving

Stakeholder engagement

Tools

CRM systems

Job description

ALONE is seeking a Volunteer Support Officer to recruit, train and support volunteers delivering Befriending and Support services for older people. The role is field-based with travel and a 35-hour week, with a salary around €37,000 and a full-time permanent contract.

You will onboard volunteers, provide ongoing guidance, and work with the service team to match volunteers with clients in a timely manner, ensuring a positive volunteer experience and community impact.