Telesales Representative

O'Sullivan Safety; Drogheda; On-site; EUR 28,000 - 42,000; Full time

Job summary

O'Sullivan Safety Ltd. in Drogheda, Ireland, is hiring a full-time Telesales Representative to promote our PPE range. You will build and maintain customer relationships, respond to inquiries, and provide product recommendations to drive sales and satisfaction.

You will regularly collaborate with internal teams and participate in product training sessions to stay current on safety equipment and solutions. A proven telesales background and strong communication skills are essential.

Qualifications

• Strong communication and customer service to build relationships and address client needs.
• Proven sales abilities to meet and exceed targets.
• Capacity for training and product knowledge development to stay updated on safety equipment.
• Self-motivation and organizational skills for effective remote and in-person outreach.
• Experience in telesales and managing customer inquiries and conversions.

Responsibilities

• Build and maintain relationships with customers.
• Respond to customer inquiries and provide product recommendations.
• Aim to achieve and exceed sales targets.
• Ensure high levels of customer satisfaction and post-sale support.
• Collaborate with internal teams and participate in product training sessions.

Skills

Strong communication

Customer service

Sales

Training & product knowledge

Self-motivation

Telesales experience

PPE/safety familiarity

Job description

O'Sullivan Safety Ltd., established in 1982, is Ireland's leading supplier of personal protective clothing and safety equipment. We specialize in providing high-quality workwear and safety products tailored to various industries, including government, healthcare, agriculture, pharmaceuticals, and engineering. As distributors for world-renowned brands, we prioritize quality, safety, and value for money. Our team, with over 120 years of combined expertise, works closely with clients to offer customized solutions, including corporate uniforms and managed care systems. Our dedication to customer service and product excellence has earned us a strong reputation across a diverse customer base.

Role Description

This is a full-time role for a Telesales Representative. The Telesales Representative will engage with customers to promote and sell our range of personal protective equipment and services. Key responsibilities include building and maintaining customer relationships, responding to inquiries, providing product recommendations, achieving sales targets, and ensuring the highest level of customer satisfaction. Regular collaboration with internal teams and participation in product training sessions will also be required to support sales efforts effectively.

Qualifications

• Strong Communication and Customer Service skills to effectively build relationships and address client needs
• Proven abilities in Sales to meet and exceed sales targets
• Capacity for Training and product knowledge development to stay updated on safety equipment and solutions
• Self-motivation and organizational skills.
• Experience in telesales.
• Familiarity with personal protective equipment or safety products is a plus