Technical Services Lead - Hard FM & Maintenance (6m)

Sodexo Ltd; Cork; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Unlimited wellbeing platform access

Employee Assistance Programme

24h virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Ltd is seeking a Technical Services Lead to oversee the delivery of hard facilities management and engineering maintenance at our Eli Lilly site in Kinsale. This role leads a technical services team, drives operational excellence, and ensures safety, compliance and high-quality service in a critical environment.

The successful candidate will manage PPM, reactive maintenance, contractor coordination and cost control, while fostering continuous improvement and strong customer focus within a

Qualifications

• A degree in Engineering or an equivalent relevant qualification, ideally BIFM Level 5 or similar.
• Experience in building services, plant engineering and technical maintenance.
• Previous experience managing a maintenance or technical services team and delivering against SLAs.
• Experience working in a critical environment, ideally within pharmaceutical, FMCG or manufacturing.
• Knowledge of health and safety legislation, risk assessments, COSHH and water hygiene regulations.
• Strong troubleshooting, analytical and problem‑solving skills.
• Familiarity with Maximo, CMMS or equivalent maintenance management systems.
• Excellent communication, organisational and people management skills.
• Strong commercial awareness, with the ability to manage costs and drive service improvements.

Responsibilities

• Lead the day-to-day operational and commercial management of Hard FM services, including engineering maintenance, contractors and site operations.
• Manage and develop the technical services team, supporting performance, training, wellbeing and continuous improvement.
• Oversee Planned Preventative Maintenance (PPM), reactive maintenance, helpdesk activities and technical projects.
• Ensure compliance with all relevant health and safety legislation, environmental standards and site procedures.
• Manage the Permit to Work system and ensure safe systems of work are implemented and maintained.
• Monitor and achieve agreed KPIs and SLAs, ensuring consistent service delivery and customer satisfaction.
• Manage contract costs effectively, identify opportunities for improvement and maximise operational efficiency.
• Support energy management initiatives, asset management and innovative technical solutions.
• Conduct root cause analysis and implement corrective actions to prevent recurring technical issues.
• Coordinate contractors, suppliers and specialist service providers to ensure work is completed safely and to the required standards.

Skills

People management

Communication

Troubleshooting

Analytical thinking

Education

Engineering degree

BIFM Level 5

Tools

Maximo

CMMS

Job description

Sodexo Ltd is seeking a Technical Services Lead to oversee the delivery of hard facilities management and engineering maintenance at our Eli Lilly site in Kinsale. This role leads a technical services team, drives operational excellence, and ensures safety, compliance and high-quality service in a critical environment.

The successful candidate will manage PPM, reactive maintenance, contractor coordination and cost control, while fostering continuous improvement and strong customer focus within a