Technical Services Lead

Sodexo Ltd; Cork; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Unlimited wellbeing platform access

Employee Assistance Programme

24h virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Ltd is seeking a Technical Services Lead to oversee the delivery of hard facilities management and engineering maintenance at our Eli Lilly site in Kinsale. This role leads a technical services team, drives operational excellence, and ensures safety, compliance and high-quality service in a critical environment.

The successful candidate will manage PPM, reactive maintenance, contractor coordination and cost control, while fostering continuous improvement and strong customer focus within a

Qualifications

• A degree in Engineering or an equivalent relevant qualification, ideally BIFM Level 5 or similar.
• Experience in building services, plant engineering and technical maintenance.
• Previous experience managing a maintenance or technical services team and delivering against SLAs.
• Experience working in a critical environment, ideally within pharmaceutical, FMCG or manufacturing.
• Knowledge of health and safety legislation, risk assessments, COSHH and water hygiene regulations.
• Strong troubleshooting, analytical and problem‑solving skills.
• Familiarity with Maximo, CMMS or equivalent maintenance management systems.
• Excellent communication, organisational and people management skills.
• Strong commercial awareness, with the ability to manage costs and drive service improvements.

Responsibilities

• Lead the day-to-day operational and commercial management of Hard FM services, including engineering maintenance, contractors and site operations.
• Manage and develop the technical services team, supporting performance, training, wellbeing and continuous improvement.
• Oversee Planned Preventative Maintenance (PPM), reactive maintenance, helpdesk activities and technical projects.
• Ensure compliance with all relevant health and safety legislation, environmental standards and site procedures.
• Manage the Permit to Work system and ensure safe systems of work are implemented and maintained.
• Monitor and achieve agreed KPIs and SLAs, ensuring consistent service delivery and customer satisfaction.
• Manage contract costs effectively, identify opportunities for improvement and maximise operational efficiency.
• Support energy management initiatives, asset management and innovative technical solutions.
• Conduct root cause analysis and implement corrective actions to prevent recurring technical issues.
• Coordinate contractors, suppliers and specialist service providers to ensure work is completed safely and to the required standards.

Skills

People management

Communication

Troubleshooting

Analytical thinking

Education

Engineering degree

BIFM Level 5

Tools

Maximo

CMMS

Job description

Contract:Full-time, Fixed-Term Contract (6 months)

Are you an experienced technical services professional with a strong background in Hard Facilities Management and engineering maintenance? Sodexo is looking for a

Technical Services Lead to oversee the delivery of technical services at our Eli Lilly site in Kinsale.

This is an exciting opportunity for a technically skilled leader to manage a team, drive operational excellence, ensure compliance and deliver a safe, efficient and customer-focused maintenance service within a critical environment.

Key Responsibilities

• Lead the day-to-day operational and commercial management of Hard FM services, including engineering maintenance, contractors and site operations.
• Manage and develop the technical services team, supporting performance, training, wellbeing and continuous improvement.
• Oversee Planned Preventative Maintenance (PPM), reactive maintenance, helpdesk activities and technical projects.
• Ensure compliance with all relevant health and safety legislation, environmental standards and site procedures.
• Manage the Permit to Work system and ensure safe systems of work are implemented and maintained.
• Monitor and achieve agreed KPIs and SLAs, ensuring consistent service delivery and customer satisfaction.
• Manage contract costs effectively, identify opportunities for improvement and maximise operational efficiency.
• Support energy management initiatives, asset management and innovative technical solutions.
• Conduct root cause analysis and implement corrective actions to prevent recurring technical issues.
• Coordinate contractors, suppliers and specialist service providers to ensure work is completed safely and to the required standards.

What We’re Looking For

• A degree in Engineering or an equivalent relevant qualification, ideally BIFM Level 5 or similar.
• Experience in building services, plant engineering and technical maintenance.
• Previous experience managing a maintenance or technical services team and delivering against SLAs.
• Experience working in a critical environment, ideally within pharmaceutical, FMCG or manufacturing.
• Knowledge of health and safety legislation, risk assessments, COSHH and water hygiene regulations.
• Strong troubleshooting, analytical and problem‑solving skills.
• Familiarity with Maximo, CMMS or equivalent maintenance management systems.
• Excellent communication, organisational and people management skills.
• Strong commercial awareness, with the ability to manage costs and drive service improvements.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications