Strategic Key Account Manager – Growth & Retention

Culligan Water Ireland; Dublin; On-site; EUR 60,000 - 65,000; Full time

Benefits offered by this job

Company Car

Weekday pattern

23 days holiday

Company Pension

Sick Pay

Perks at Work discounts

Employee Assistance Programme

Volunteer Day

Support network

Career progression

Commission scheme

Job summary

Culligan Water Ireland is seeking a proactive Key Account Manager to manage and grow relationships with our key customers across Ireland. You will focus on retention, revenue growth, renewals, and uncover new opportunities within existing accounts.

You will coordinate with internal teams to ensure customer needs are met, leveraging strong relationships with decision-makers and a keen commercial sense. The role includes a company car, pension, holidays, and a clear progression path.

Qualifications

• Proven track record of managing key customer relationships and delivering sales results.
• Strong commercial awareness and ability to balance multiple priorities.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office, especially Excel.
• Demonstrated ability to consistently achieve targets.

Responsibilities

• Managing a portfolio of strategic or high-value accounts.
• Building strong relationships with key decision-makers and stakeholders.
• Identifying opportunities to grow revenue through additional products, services, and contract renewals.
• Acting as the main point of contact between the customer and the business.
• Coordinating with internal teams to ensure customer requirements are met.
• Conducting regular customer reviews and business meetings.
• Monitoring customer satisfaction and proactively resolving issues.
• Negotiating contract renewals, pricing, and service agreements.
• Developing account plans to support long-term retention and growth.
• Maintaining accurate records, forecasts, and opportunities within our CRM systems

Skills

Key account management

Commercial awareness

Communication skills

Excel

Customer service

Target achievement

Tools

Excel

Job description

Culligan Water Ireland is seeking a proactive Key Account Manager to manage and grow relationships with our key customers across Ireland. You will focus on retention, revenue growth, renewals, and uncover new opportunities within existing accounts.

You will coordinate with internal teams to ensure customer needs are met, leveraging strong relationships with decision-makers and a keen commercial sense. The role includes a company car, pension, holidays, and a clear progression path.