Strategic Key Account Manager – Growth & Retention OTE€60k

Culligan Ireland; Claregalway; On-site; EUR 60,000 - 65,000; Full time

Benefits offered by this job

OTE €60k - €65k

Company Car

Monday - Friday Days working pattern

23 days' holiday + Bank Holidays - +

Company Pension scheme

Company Sick Pay (after qualifying)

Perks at Work discounts

Employee Assistance Programme

Volunteering Day

Career progression

Commission Scheme

Job summary

Culligan Ireland is recruiting a Key Account Manager to manage and grow relationships with our key customers. You will focus on retention, revenue growth, renewals, and uncovering new opportunities within existing accounts, while delivering an exceptional customer experience.

Work closely with internal teams to act as the trusted partner for customers and drive long-term business success. The role emphasizes coordinating with service, operations, finance, and logistics, conducting regular

Qualifications

• Strong ability to handle diverse and competing priorities.
• Demonstrating strong commercial awareness.
• Good oral and written communication skills.
• Competent in using Microsoft Office tools, especially Excel.
• A proven track record of managing Key Customer relationships.
• A proven track record of providing excellent customer service and sales results.
• Demonstrated strong ability to consistently achieve targets.

Responsibilities

• Managing a portfolio of strategic or high-value accounts.
• Building strong relationships with key decision-makers and stakeholders.
• Identifying opportunities to grow revenue through additional products, services, and contract renewals.
• Acting as the main point of contact between the customer and the business.
• Coordinating with internal teams such as service, operations, customer care, finance, and logistics to ensure customer requirements are met.
• Conducting regular customer reviews and business meetings.
• Monitoring customer satisfaction and proactively resolving issues.
• Negotiating contract renewals, pricing, and service agreements.
• Developing account plans to support long-term customer retention and growth.
• Maintaining accurate records, forecasts, and opportunities within our CRM systems

Skills

Commercial awareness

Communication skills

Key account management

Target orientation

Tools

Microsoft Office

Excel

Job description

Culligan Ireland is recruiting a Key Account Manager to manage and grow relationships with our key customers. You will focus on retention, revenue growth, renewals, and uncovering new opportunities within existing accounts, while delivering an exceptional customer experience.

Work closely with internal teams to act as the trusted partner for customers and drive long-term business success. The role emphasizes coordinating with service, operations, finance, and logistics, conducting regular