Strategic Key Account Manager – Growth & Renewals

Culligan Ireland; Dublin; On-site; EUR 60,000 - 65,000; Full time

Benefits offered by this job

Company Car

23 days' holiday + Bank Holidays - 1n%

Company Pension scheme

Company Sick Pay (after qualifying)

Shopping discounts with Perks at Work

24 hours access to Employee Assistance

Volunteering Day

Employee support network and mental健康

Opportunity for career progression

Commission Scheme

Job summary

Culligan Ireland is seeking a Key Account Manager to manage and grow relationships with our key customers in the Dublin area. You will focus on retention, revenue growth, contract renewals, and identifying opportunities within existing accounts while ensuring an exceptional customer experience.

You will work with service, operations, finance and logistics teams, conduct regular reviews, negotiate renewals, and develop account plans to drive long-term growth.

Qualifications

• Candidates should demonstrate strong commercial awareness and excellent communication skills.
• Proven track record in managing key customer relationships and delivering sales results.
• Proficiency with Microsoft Office tools, especially Excel.
• Experience meeting or exceeding targets within a customer-facing role.

Responsibilities

• Manage a portfolio of strategic or high-value accounts.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Identify opportunities to grow revenue through additional products, services, and contract renewals.
• Act as the main point of contact between the customer and Culligan Ireland.
• Coordinate with internal teams (service, operations, customer care, finance, logistics) to meet customer requirements.
• Conduct regular customer reviews and business meetings.
• Monitor customer satisfaction and resolve issues proactively.
• Negotiate contract renewals, pricing and service agreements.
• Develop account plans to support long-term retention and growth.
• Maintain accurate records, forecasts, and opportunities in our CRM.

Skills

Key account management

Commercial awareness

Communication skills

Excel

Customer service / sales results

Targets achievement

CRM systems

Tools

CRM systems

Job description

Culligan Ireland is seeking a Key Account Manager to manage and grow relationships with our key customers in the Dublin area. You will focus on retention, revenue growth, contract renewals, and identifying opportunities within existing accounts while ensuring an exceptional customer experience.

You will work with service, operations, finance and logistics teams, conduct regular reviews, negotiate renewals, and develop account plans to drive long-term growth.