Store Supervisor: Lead Team, Elevate Customer Service

Centra; Ennis; On-site; EUR 30,000 - 38,000; Full time

Job summary

Centra in Ennis is seeking a Supervisor to lead and motivate the store team, ensuring excellent customer service and efficient store operation. You will role model Centra values and support staff in daily duties while driving standards in rotation, merchandising and customer engagement.

The ideal candidate will bring customer service experience, strong communication, and ability to work in a fast-paced team.

Qualifications

• 2 years' experience in a customer service facing role.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment, ability to multi task under pressure.
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Communication skills

Team leadership

Multitasking

Organisation

Job description

Centra in Ennis is seeking a Supervisor to lead and motivate the store team, ensuring excellent customer service and efficient store operation. You will role model Centra values and support staff in daily duties while driving standards in rotation, merchandising and customer engagement.

The ideal candidate will bring customer service experience, strong communication, and ability to work in a fast-paced team.