Store Operations Lead: Sales, Service & Growth

Centra; Fingal; On-site; EUR 30,000 - 42,000; Full time

Job summary

Centra is seeking a Store Supervisor in Ireland to ensure smooth daily operations and outstanding customer service. You will manage people, cash handling, and stock to meet sales targets while upholding brand values and a safe, welcoming store environment.

The role rewards a strong work ethic, excellent communication, and a passion for grocery retail in a fast-paced setting, with KPI-driven targets and ongoing team development.

Qualifications

• 2 years of experience in a relevant position is desirable
• Good knowledge of Microsoft Office (Excel, Word)
• Experience balancing cash/tills
• Excellent communication skills
• Good delegation skills
• The role requires high drive and a strong work ethic
• Understanding of how to achieve KPIs and targets
• Commercial awareness and brand focus
• Passion for grocery retail
• Thrives in a fast-paced environment

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
• Implement planograms correctly and ensure the correct range is in place in store
• Merchandise and present the store to the highest standard
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
• Manage employee performance, giving regular feedback, recognition and encouragement
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Understand achieving margins in all departments
• Engage with new initiatives and embrace new ways of working.

Skills

Communication skills

Delegation

Strong work ethic

KPI understanding

Commercial awareness

Customer service orientation

Tools

Microsoft Excel

Microsoft Word

Job description

Centra is seeking a Store Supervisor in Ireland to ensure smooth daily operations and outstanding customer service. You will manage people, cash handling, and stock to meet sales targets while upholding brand values and a safe, welcoming store environment.

The role rewards a strong work ethic, excellent communication, and a passion for grocery retail in a fast-paced setting, with KPI-driven targets and ongoing team development.