Store Manager

Top Oil - Fueling Ireland; Cork; On-site; EUR 40,000 - 55,000; Full time

Job summary

Top Oil in Ballyvolane, Co. Cork, is seeking a Store Manager to lead all store operations, drive sales, and ensure exceptional customer service. You will manage a team, oversee stock and targets, and uphold safety and compliance.

You will promote a positive, inclusive work culture, focus on training and development, and maintain high standards of store presentation and customer experience.

Qualifications

• 2-3 years’ experience in a dynamic retail management position.
• Proven skills managing people and communicating effectively
• Proven track record of hitting KPIs / targets.
• Hands on exposure to stock management, financial management & reporting systems.
• Strong ability to read and action reports; good knowledge of Microsoft Office

Responsibilities

• Oversee and ensure the smooth running of the store.
• Collaborate with Regional Store Manager to set and monitor sales targets and KPIs.
• Induct and train new employees to high standards.
• Uphold security and health & safety standards; provide a safe store environment.
• Encourage upselling and train staff to identify opportunities.
• Manage stock control processes and ensure compliance with procedures.
• Handle rostering and annual leave while adhering to GDPR policies.
• Ensure merchandising and presentation meet store standards and planograms.
• Engage with new initiatives and lead by example with a positive can-do attitude.

Skills

Team leadership

People management

KPI tracking

Stock management

MS Office

Tools

Stock management systems

Reporting systems

MS Excel

Job description

Top Oil is recruiting for a Store Manager to join our store in Ballyvolane, Co. Cork.

Here's what you can expect from us:

When you're a part of our team, you'll see how we bring good energy to our business and our employees. Across the markets we serve, our teams share the value that people matter - employees, customers and community. Every day, we strive to make a difference in the places we serve and the communities we call home. It is an important part of who we are as a company and something we all work hard to do every day. Our collaborative approach, commitment to diversity and inclusion along with our safety-first culture helps reinforce our internal brand position where People Matter. That's why we're dedicated to the development of our employees, so that they can reach their career goals.

What will your day look like?

As a Store Manager you will be responsible for managing all aspects of the service operation in our retail store. You will ensure the store operates efficiently and effectively and be responsible for motivating and invigorating all of your employees to provide our customers with the beststore experience, fresh food offerings and customer service at all times, thus hitting key store targets. You will also promote positive culture of a proactive approach to all HSE rules and regulations, with a safety first mind-set in everything we do.

Your Responsibilities:

• To oversee and ensure the smooth running of the stores.
• You will work collaboratively with your Regional Store Manager in setting, monitoring and achieving the sales targets set out with the team on gross profit margin, net margin, waste and other KPIs.
• You will insure all new employees are inducted and trained to the highest standards in all aspects of their role, in accordance with policies, procedures and best practice of the company;
• You will be responsible for ensuring security and health and safety standards upheld, protecting customers and employees through providing a safe store environment during COVID19 and thereafter.
• You will be encouraging Staff to engage in upselling promotional offers and helping to train staff to identify opportunities to upsell and how to do so.
• Stock Control Management is a key part to your position and managing all process around this in line with our company standards is essential.
• You will manage all aspects of your employee rostering, annual leave while practicing good GDPR measures with these records in line with our GDPR policy.
• Ensure merchandising and presentation of entire store is always of the highest standard and in accordance with relevant store planograms and guidelines ensuring government guidelines of social distancing are adhered to.
• You will be engaging with new initiatives and embrace new ways of working with a positive can-do attitude and you will thrive to do this with you lead by example attitude.

What we look for in you:

We want you to thrive within our organisation and experience has shown us that the best managers are highly driven with a strong work ethic, who lead their team by example, and who are superb under pressure at maintaining and promoting a happy, safe and inclusive work environment.

With these personal attributes you will also have:

• Ideally a minimum of 2-3 years` experience in a dynamic retail management position.
• Proven skills managing people and communicating effectively
• A proven track record of hitting KPIs / targets.
• Hands on exposure to stock management, financial management & reporting systems.
• Strong knowledge and experience of reading and actioning reports.
• Good knowledge of Microsoft Office (Excel, Word).

Top Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicant