Assistant Manager

Top Oil; Cork; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

Top Oil in Cork is seeking an Assistant Manager to lead operations across Ballyvolane, Cobh Cross, Carrigaline and Kinsale. You will manage recruitment, training and day‑to‑day store activity to deliver excellent customer service and a fresh food offering in a safe environment.

Responsibilities include achieving targets on food and labour costs, coaching staff, handling customer issues and ensuring legal compliance.

Qualifications

• 2–5 years Store Management experience in Catering/Hospitality/Quick Service Food industry.
• Ability to inspire, lead and motivate employees through support and development.
• Professional demeanor and customer-focused mindset.
• Excellent organisational and team leadership skills.
• Full driving licence and access to own transport preferred.

Responsibilities

• Recruitment, selection, training and development for the store
• Support store manager in day-to-day operations
• Ensure the store operates safely at all times
• Ensure staff are fully trained
• Build and maintain high sales and profits
• Investigate and respond to customer complaints
• Operate within the guidelines of the law at all times
• Meet targets for food costs, labour costs, customer counts and mystery shopper
• Ability to plan and prioritise
• Flexibility to work days, evenings, weekends and nights
• Complete ad hoc administration duties

Skills

People management

Customer service

Leadership

Health & safety awareness

Communication skills

Job description

Cork (Ballyvolane - Cobh Cross - Carrigaline & Kinsale)

Job Type

Permanent Full Time

Date Posted

Mon, 08/24/2026 - 12:00

Top Oil has a vacancy for an Assistant Manager, based in our Cork region. Training will be completed in the Ballyvolane store before a rotation between the other three stores in Cobh Cross, Carrigaline and Kinsale.

Primary Purpose of the Role:

The Assistant Manager will ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment.

To deliver on key store targets through effective management of people and operations.

Your Responsibilities:

• Management of all recruitment & selection/training & development requirements for the store
• Support store manager in the day to day operations to ensure a smooth and efficient running of the site
• Ensure the store is operating safely at all times
• Ensure all staff are fully trained
• Build and maintain high sales and profits
• Investigate and respond directly to customer complaints
• Operate within the guidelines of the law at all times
• Meet set targets with regard to food costs, labour costs, customer counts and mystery shopper
• Ability to plan and prioritise
• Flexibility is key in this role as you will be required to work a mixture of days, evenings, weekends and nights
• To complete any ad hoc administration duties as required to ensure the smooth running of the store

Experience and Qualifications

• A minimum of 2 - 5 years Store Management experience in the Catering/Hospitality/Quick Service Food industry is required
• The ability to inspire, lead and motivate employees through support and development
• Ability to conduct yourself in a professional manner at all times
• Customer focused, innovative, motivating and energetic are key attributes required for this hands on role
• Excellent organisational and team leader skills, self-motivated, enthusiastic, and have a positive attitude towards work
• Full driving licence and access to own transport is preferential.

Personal Characteristics, Knowledge & Skills

• People Management experience is essential
• Develop and maintain a good team spirit with all store staff
• Excellent customer service skills and a professional demeanor
• Ability to follow Health and Safety regulations
• Excellent interpersonal skills, ability to work harmoniously with people at all levels within the organisation

Top Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants