Store Manager

Tedcastles Oil Products Ltd.; Ireland; Remote; EUR 34,000 - 52,000; Full time

Job summary

Top Oil in Ballyvolane, Cork, Ireland is seeking a Store Manager to lead our busy service station retail operation and drive exceptional customer service and store performance. You will oversee daily operations, motivate staff, and ensure a safe, compliant environment with a focus on fresh food and guest experience.

You will drive sales targets, manage stock and rostering, train staff, and uphold GDPR and HSE guidelines.

Qualifications

• 2–3 years of experience in dynamic retail management.
• Proven skills in managing people and communicating effectively.
• Track record of hitting KPIs/targets.
• Hands-on exposure to stock management, financial management & reporting systems.
• Strong ability to read and action reports.
• Good knowledge of Microsoft Office (Excel, Word).

Responsibilities

• Oversee the smooth running of the stores.
• Collaborate with Regional Store Manager to set and achieve sales targets on gross and net margins, waste and KPIs.
• Induct and train new employees to high standards.
• Maintain security, health and safety compliance.
• Upsell promotions and train staff to identify opportunities.
• Manage stock control and processes.
• Handle rostering and annual leave with GDPR compliance.
• Ensure merchandising and store presentation meets standards and follows social distancing guidelines.
• Lead by example and embrace new ways of working.

Skills

People management

Communication

KPI targets

Stock management

Reporting

MS Office

Excel

Word

GDPR

Tools

Microsoft Office

Job description

Top Oil is recruiting a store manager to join our busy service station in Ballyvolane, Co. Cork

What will your day look like?

As a Store Manager you will be responsible for managing all aspects of the service operation in our retail store. You will ensure the store operates efficiently and effectively and be responsible for motivating and invigorating all of your employees to provide our customers with the best store experience, fresh food offerings and customer service at all times, thus hitting key store targets. You will also promote positive culture of a proactive approach to all HSE rules and regulations, with a safety first mind-set in everything we do.

Your Responsibilities:

• To oversee and ensure the smooth running of the stores.
• You will work collaboratively with your Regional Store Manager in setting, monitoring and achieving the sales targets set out with the team on gross profit margin, net margin, waste and other KPIs.
• You will insure all new employees are inducted and trained to the highest standards in all aspects of their role, in accordance with policies, procedures and best practice of the company;
• You will be responsible for ensuring security and health and safety standards upheld, protecting customers and employees through providing a safe store environment during COVID19 and thereafter.
• You will be encouraging Staff to engage in upselling promotional offers and helping to train staff to identify opportunities to upsell and how to do so.
• Stock Control Management is a key part to your position and managing all process around this in line with our company standards is essential.
• You will manage all aspects of your employee rostering, annual leave while practicing good GDPR measures with these records in line with our GDPR policy.
• Ensure merchandising and presentation of entire store is always of the highest standard and in accordance with relevant store planograms and guidelines ensuring government guidelines of social distancing are adhered to.
• You will be engaging with new initiatives and embrace new ways of working with a positive can-do attitude and you will thrive to do this with you lead by example attitude.

What we look for in you:

We want you to thrive within our organisation and experience has shown us that the best managers are highly driven with a strong work ethic, who lead their team by example, and who are superb under pressure at maintaining and promoting a happy, safe and inclusive work environment. With these personal attributes you will also have:

• Ideally a minimum of 2-3 years` experience in a dynamic retail management position.
• Proven skills managing people and communicating effectively
• A proven track record of hitting KPIs / targets.
• Hands on exposure to stock management, financial management & reporting systems.
• Strong knowledge and experience of reading and actioning reports.
• Good knowledge of Microsoft Office (Excel, Word).

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.