Sporting Retail Associate - Customer Service & Cashier

BoyleSports; Dublin; Hybrid; EUR 24,000 - 30,000; Full time

Job summary

BoyleSports is hiring a Customer Service Assistant for our shop in Lusk. You will support the Shop Manager, ensure smooth daily operations, and deliver an outstanding customer experience through friendly, knowledgeable service.

You will handle bets, assist customers via EPOS and in-shop transactions, maintain high presentation standards, and participate in ongoing training to grow within the company. This is a fulltime role with a passion for sport and responsible gaming.

Qualifications

• Customer service focused with a friendly approach.
• Trustworthy and able to handle cash accurately.
• Flexible to work 7 days a week and adapt to shift patterns.
• Strong numeracy and attention to detail in a fast-paced retail setting.
• Excellent verbal and written communication and team collaboration.
• Ambitious to progress within the company.
• Interest in sporting events and building rapport with customers.
• Able to promote BoyleSports brands and products.

Responsibilities

• Assist Shop Manager with day-to-day shop operations.
• Open and close the shop and guide the team as needed.
• Cash handling and adherence to procedures.
• Accept bets and assist customers via multiple channels.
• Promote in-store and online BoyleSports offerings.
• Maintain shop presentation and comply with safety/compliance policies.
• Provide outstanding customer experience and teamwork.

Skills

Customer service

Cash handling

Numeracy

Communication

Teamwork

Attention to detail

Adaptability

Time management

Tools

EPOS System

Job description

BoyleSports is hiring a Customer Service Assistant for our shop in Lusk. You will support the Shop Manager, ensure smooth daily operations, and deliver an outstanding customer experience through friendly, knowledgeable service.

You will handle bets, assist customers via EPOS and in-shop transactions, maintain high presentation standards, and participate in ongoing training to grow within the company. This is a fulltime role with a passion for sport and responsible gaming.