Customer Service & Shop Ops Specialist

BOYLE Sports; Lusk; On-site; EUR 24,000 - 28,000; Full time

Job summary

BoyleSports in Lusk is seeking a Customer Service Assistant to support shop operations, open/close the store, and deliver excellent customer service. You will help manage the team, handle bets, and promote the brand across channels. Full training provided in a fast-paced sporting environment.

The role requires flexibility to work seven days a week, strong numeracy, and the ability to build rapport with customers while maintaining shop presentation and compliance.

Qualifications

• Customer-focused role experience.
• Strong numeracy and detail orientation.

Responsibilities

• Assist the Shop Manager and team with day-to-day shop operations.
• Open and close the shop and oversee operations in the absence of managers.
• Accept and payout bets across multiple channels via EPOS.

Skills

Customer service

Integrity

Flexibility

Attention to detail

Teamwork

Sporting knowledge

Communication

Problem solving

Cash handling

Organisation

Tools

EPOS system

Job description

BoyleSports in Lusk is seeking a Customer Service Assistant to support shop operations, open/close the store, and deliver excellent customer service. You will help manage the team, handle bets, and promote the brand across channels. Full training provided in a fast-paced sporting environment.

The role requires flexibility to work seven days a week, strong numeracy, and the ability to build rapport with customers while maintaining shop presentation and compliance.