Retail Betting Shop Associate — Customer Experience & Ops

BOYLE Sports; Galway; Presencial; EUR 26 000 - 32 000; Tempo integral

Resumo da oferta

BoyleSports in Galway, Westside, is seeking a Customer Service Assistant to support the Shop Manager in a fast-paced retail betting environment. You will welcome customers, accept bets, process transactions, and help maintain high store standards throughout the day.

Open and close the shop, assist with team supervision, and develop through training while delivering an outstanding customer experience and promoting our multi-channel offerings to customers.

Qualificações

• Customer service orientation and a friendly, helpful approach.
• Strong numeracy and cash handling capability.
• Flexible to work across 7 days a week and in a fast-paced retail setting.
• Excellent communication and relationship-building skills.
• Organised and reliable with attention to detail.

Responsabilidades

• Assist the Shop Manager with day-to-day shop operations.
• Open and close the shop, manage cash procedures and supervise the team when required.
• Accept bets and process transactions accurately across multiple channels.
• Maintain high presentation standards and deliver outstanding customer service.
• Promote BoyleSports products and multi-channel offerings to customers.

Conhecimentos

Customer service

Numeracy

Cash handling

Team player

Flexible schedule

Sporting events interest

Communication skills

Problem solving

Organised

Descrição da oferta de emprego

BoyleSports in Galway, Westside, is seeking a Customer Service Assistant to support the Shop Manager in a fast-paced retail betting environment. You will welcome customers, accept bets, process transactions, and help maintain high store standards throughout the day.

Open and close the shop, assist with team supervision, and develop through training while delivering an outstanding customer experience and promoting our multi-channel offerings to customers.