Specialist, Strategic Events Operations

MongoDB; Dublin; On-site; EUR 55,000 - 90,000; Full time

Job summary

MongoDB is seeking a Strategic Events Operations Specialist to support our global events portfolio, spanning first-party, partner, and internal events. You will work with the Strategic Events team on data insights, reporting, project management, and campaign execution.

Based in Dublin or Cork with hybrid working, you will coordinate cross‑functional teams, manage event registration tools, and ensure smooth on-site delivery while driving process improvements across the events program.

Qualifications

• Experience in project management or marketing operations.
• Knowledgeable with event registration systems (e.g. Cvent).
• Data-driven with reporting capability and communication to leadership.
• Hands-on experience with Salesforce campaign management and lead routing.

Responsibilities

• Partner with data insights to inform program decisions and customer journey.
• Manage end-to-end first-party event email marketing including segmentation and reporting.
• Support lead flow from events into marketing automation to drive conversions.
• Own project management tools and workflows for the Strategic Events team across global programs.
• Support tools and systems powering event execution from setup to troubleshooting.
• Handle day-to-day operational work: registration tracking, code distribution, ad-hoc requests.
• Configure and maintain campaign tracking to align with marketing systems.
• Provide flexible support across vendor management, logistics, content, and program delivery.
• Contribute to special projects to streamline processes and reduce inefficiencies.

Skills

Project management

Marketing operations

Data-driven analysis

Email marketing

Salesforce campaign management

Vendor management

Cross-functional collaboration

Time management

Communication skills

Tools

Salesforce

Jira

Wrike

Jifflenow

Tableau

Sigma

Google Suite

Cvent

Job description

The Strategic Events Operations Specialist will be a critical member of the Strategic Events team, providing core operational support across our global events portfolio and the full team (first-party, third-party, and internal events). Reporting to the Lead, Strategic Event Operations, this role offers broad exposure across the Strategic Events function, spanning data insights & reporting, project management, and campaign execution, giving the right candidate hands‑on experience across the full events operations stack. This role requires a deep understanding of our business and team objectives, combining execution with strong cross‑functional coordination to deliver results aligned to these goals.

We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model.

Position Expectations

• Partner with the data insights team on program analysis to inform decisions and understand the customer journey
• Manage execution of first-party event email marketing end to end, including scheduling, audience segmentation, content creation, and performance reporting
• Support the flow of leads from events into marketing automation systems to drive conversions and product adoption
• Own project management tooling and workflows for the Strategic Events team, keeping tasks and timelines on track across the global events program
• Support the tools and systems that power events execution, including registration platforms and on‑site meeting tools, from setup through troubleshooting
• Take on the day‑to‑day operational and administrative work that keeps events running — from registration tracking and code distribution to ad‑hoc requests that shift week to week based on team priorities
• Configure and maintain campaign tracking (e.g., Salesforce) to ensure accurate reporting and alignment with marketing systems
• Provide flexible, hands‑on support across vendor management, logistics, content, and program delivery wherever the team needs an extra set of hands
• Contribute to special projects aimed at streamlining processes and reducing inefficiencies across the team

Personal Profile

• You have a high level of self‑sufficiency, accountability, and sense of urgency, and you know when to be proactive and ask the right questions
• You have the unique ability to stay deeply organized while juggling multiple events at different stages of their lifecycle. You can successfully manage today's critical execution tasks while keeping your eyes open to upcoming schedules and deadlines, navigating overlapping timelines and competing priorities without losing momentum
• You’re a thinker and a doer with an “own what you do” mentality and take pride in delivering high‑quality work
• You pay serious attention to detail while maintaining oversight of wider goals and objectives
• You’re comfortable picking up tasks outside a fixed job description as team needs evolve - you’re a team player who lives our team core values of collaboration, balance, communication, and gratitude
• Good humor and positive, can‑do attitude is required

Our Ideal Candidate Will Have

• Project management or marketing operations experience
• Knowledgeable with event registration systems (ex. Cvent)
• A data‑driven approach to results analysis, reporting, and the ability to effectively communicate results reports to peers and leadership
• Experience in creating compelling promotional email marketing, from brief development to delivery of content
• Hands‑on experience with Salesforce campaign management, including a strong understanding of campaign hierarchies, member statuses, and basic lead routing workflows
• Experience working in reporting tools such as Salesforce, Sigma, or Tableau; project management tools such as Jira or Wrike; meeting‑booking software (i.e., Jifflenow); knowledge of Google Suite
• Ability to prioritize and manage multiple projects simultaneously while meeting aggressive deadlines
• Attention to detail, highly organized, and excellent written and verbal communications skills
• Willingness to travel (~10%)

Bonus Points If You Have

• Experience working with a technology company
• Experience working on a global events program

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.